Sales Operations

hace 2 semanas

Santiago, Metropolitana, Chile Safebox A tiempo completo


Contractor Title: Sales Operations & CRM Analyst (Salesforce Focus)

Location: Santiago, Chile (remote)

Compensation: USD 2,800 - 3,500 per month

Role Summary

We are seeking a bilingual (EnglishSpanish) Sales Operations & CRM Analyst with strong analytical, communication, and Salesforce skills to help optimize our commercial performance. This role bridges sales data analytics, Salesforce administration, and CRM workflow design to improve revenue-driving processes across Sales, Customer Success, and Support.

Key Responsibilities

Analyze sales performance data to identify growth opportunities and risks

Build and maintain dashboards and reports (Salesforce, Tableau, Power BI, Excel)

Support accurate sales forecasting and pipeline visibility for leadership

Manage Salesforce platform: configurations, integrations, data hygiene

Design scalable CRM processes that align with sales and customer success needs

Provide user support, training, and enablement on Salesforce and related tools

Stay current on Salesforce releases and industry best practices

Education & Experience

Bachelor's degree in Business, Engineering, IT, or related field

2+ years of experience in Salesforce administration and/or Sales Operations

Salesforce certification strongly preferred

Technical Skills

Proficient with Salesforce workflows, data models, reporting, and dashboards

Familiarity with API integrations and third-party Salesforce tools

Strong Excel + BI tool experience (Power BI, Tableau)

Soft Skills

At minimum B2 English, with strong preference for C1 or C2

Strong problem-solving and analytical thinking

Ability to present findings clearly to U.S. executives

Self-motivated, proactive, and comfortable in a fast-paced environment


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