Sales Operations
hace 2 semanas
Contractor Title: Sales Operations & CRM Analyst (Salesforce Focus)
Location: Santiago, Chile (remote)
Compensation: USD 2,800 - 3,500 per month
Role Summary
We are seeking a bilingual (EnglishSpanish) Sales Operations & CRM Analyst with strong analytical, communication, and Salesforce skills to help optimize our commercial performance. This role bridges sales data analytics, Salesforce administration, and CRM workflow design to improve revenue-driving processes across Sales, Customer Success, and Support.
Key Responsibilities
Analyze sales performance data to identify growth opportunities and risks
Build and maintain dashboards and reports (Salesforce, Tableau, Power BI, Excel)
Support accurate sales forecasting and pipeline visibility for leadership
Manage Salesforce platform: configurations, integrations, data hygiene
Design scalable CRM processes that align with sales and customer success needs
Provide user support, training, and enablement on Salesforce and related tools
Stay current on Salesforce releases and industry best practices
Education & Experience
Bachelor's degree in Business, Engineering, IT, or related field
2+ years of experience in Salesforce administration and/or Sales Operations
Salesforce certification strongly preferred
Technical Skills
Proficient with Salesforce workflows, data models, reporting, and dashboards
Familiarity with API integrations and third-party Salesforce tools
Strong Excel + BI tool experience (Power BI, Tableau)
Soft Skills
At minimum B2 English, with strong preference for C1 or C2
Strong problem-solving and analytical thinking
Ability to present findings clearly to U.S. executives
Self-motivated, proactive, and comfortable in a fast-paced environment
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