Customer operation Support
hace 3 días
Responsibilities :
Responsible for all aspects of the operations of a managed services contract. Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Manage the Customer P&L, contract amendments, identify and deliver continuous improvement ideas and execute Customer Governance. Ensures that operational teams and subcontractors have a clear understanding of client requirements . Builds and maintains strong client relationships at all levels and provides day-to-day client advice and support such as install base accuracy, hardware orders, device change management, issue resolution, client training needs, consumables forecasts, client on-hand inventories, toner reconciliation, consumables escalations, vendor management, normal business as usual activities to ensure customer satisfaction.
How to Apply ?
Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now
Global Privacy Notice
Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice.
-
Customer operation Support
hace 5 días
Santiago, Metropolitana, Chile Lexmark A tiempo completoLexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...
-
Customer Support Agent
hace 1 semana
Santiago, Metropolitana, Chile Invisible Agency A tiempo completoCustomer Support AgentAbout the RoleBecome part of a dynamic team supporting the latest AI-driven technology in the financial services industry, helping clients manage and optimize their retirement plans.Job OverviewWe are looking for a, customer-oriented support agent fluent in English. This role requires addressing customer inquiries via phone, email, and...
-
Customer Support Consultant
hace 11 horas
Santiago, Metropolitana, Chile SupportYourApp A tiempo completoWho are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...
-
Customer Support Consultant
hace 11 horas
Santiago, Metropolitana, Chile SupportYourApp A tiempo completoWho are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...
-
Customer Support Specialist
hace 2 semanas
Santiago, Metropolitana, Chile Gamdom A tiempo completoGamdom, a leading Cryptocurrency iGaming operator, is expanding its fully remote team and is on the lookout for tech-savvy individuals who are passionate about customer support. If you're eager to learn, open-minded, and thrive in a dynamic environment, we want to hear from youPosition Overview:Join our growing team as a Customer Support Agent, where your...
-
Customer Support Consultant
hace 1 semana
Santiago, Metropolitana, Chile SupportYourApp A tiempo completoWho we are?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...
-
Customer Support Consultant
hace 6 días
Santiago, Metropolitana, Chile SupportYourApp A tiempo completoWho are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...
-
Customer Support Consultant
hace 1 semana
Santiago, Metropolitana, Chile SupportYourApp A tiempo completoWho are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...
-
Customer Support Consultant
hace 10 horas
Santiago, Metropolitana, Chile SupportYourApp A tiempo completoWho are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...
-
Customer Support Specialist
hace 1 semana
Santiago, Metropolitana, Chile HORISEN A tiempo completoWe are seeking a motivated Customer Support Specialist to join our team.In this role, you will support customers using our Telecom software solutions, ensuring a seamless user experience and providing timely, high-quality assistance and support.LocationSantiago, Chile*** CV in English is mandatory, as it is the official language of the HORISEN group.*** CV...
