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Onboarding Customer Support

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Job Description Our client is a leading WordPress page builder plugin. They are looking for Onboarding Support Associates. These are full-time, home office based positions providing customer support via chat or email. As a Tier 2 Onboarding Support Associate, you will provide a high level of support for the future and existing users. Requirements At least 2 years of experience in a customer support role Superb level of English High-level of written and verbal communication skills Exceptional courtesy and overall a “people’s person” Excellent organizational skills A team player Basic knowledge and understanding of WordPress – an advantage