Customer Engagement Associate
hace 6 días
Location: Santiago, Chile, #LI-Hybrid
About the role:
We are seeking a Customer Engagement Associate which is a new role within the company inspired by the best of the world of MSL and Sales Representative. You will be part of a high-performance team in one of the largest pharmaceutical companies in the world that focuses its effort daily to provide more and better life to patients. We want to have a talent that comes to learn, to surprise us with their ideas and to synergize with the different areas that make up their team, promoting the best result in customer experience with Novartis.
This role will work directly with the Medical and Sales teams and reports to the Customer Engagement Lead.
Key responsibilities:
- Engage with Medical Experts (MEs) to educate on medical/scientific information
- Ensure appropriate identification/mapping of MEs/ Key Accounts including identification of opportunities to involve MEs when a specific medical need is identified to provide support
- Develop and execute ME engagement plans to effectively prioritize and strategically engage MEs aligned with country strategy
- Respond to unsolicited requests for information from MEs
- Inform and shape medical strategy by collecting impactful insights from MEs
- Support Novartis clinical research programs, optimize trial execution and provide scientific educational support to potential and actual study sites in collaboration with clinical operations
**Commitment to Diversity & Inclusion**:
- We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._
**Minimum requirements**
Essential requirements:
- University degree with scientific background
- Proven experience in commercial roles
- Solid understanding of private and public market
- English proficiency advanced
- Superior networking, collaboration, and communication skills
- Availability to travel up to 30% of the time
Why Novartis?
You’ll receive: Competitive salary, annual bonus, flexible working arrangements, subsidized dining facilities, employee recognition scheme, professional development, learning experiences, diversity & inclusion.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
**Division**
Innovative Medicines International & Chief Commercial Office
**Business Unit**
LACan IMI
**Country**
Chile
**Work Location**
Región Metropolitana
**Company/Legal Entity**
Novartis Chile S.A
**Functional Area**
Research & Development
**Job Type**
Full Time
**Employment Type**
Regular
**Shift Work**
No
**Early Talent**
No
-
Customer Engagement Associate
hace 4 semanas
Santiago de Chile Novartis A tiempo completo390213BR **Customer Engagement Associate**: Chile **About the role** Location: Santiago, Chile About the role: We are seeking a Customer Engagement Associate which is a new role within the company inspired by the best of the world of MSL and Sales Representative. You will be part of a high-performance team in one of the largest pharmaceutical companies in...
-
Customer Engagement Client Associate
hace 4 semanas
Santiago de Chile dunnhumby A tiempo completo**dunnhumby** is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. **Our mission**: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail -...
-
Customer Engagement Associate
hace 3 días
Santiago de Chile Novartis A tiempo completo**Summary**: **About the Role**: **Key Responsibilities** - Engage with Medical Experts (MEs) to educate on medical/scientific information - Ensure appropriate identification/mapping of MEs/ Key Accounts including identification of opportunities to involve MEs when a specific medical need is identified to provide support - Develop and execute ME engagement...
-
Customer Engagement Associate
hace 4 semanas
Santiago de Chile Novartis A tiempo completo1.066.824. That’s the number of patients we reached in 2021. We want curious, courageous and collaborative people like you to join our inspiring environment. Here you’re given opportunities to make a genuine impact on our patient driven mission. Here you’re surrounded by people who share your determination to tackle the world’s toughest medical...
-
Customer Success Associate
hace 1 semana
Santiago de Chile PagerDuty A tiempo completo**Customer Success Associate** Hiring talent at PagerDuty is a serious business. Customer Success Associates at PagerDuty are a critical part of the Customer Success Management team which is responsible for ensuring that our customers are successful in their use of our PagerDuty platform and services. They are key contributors to PagerDuty's strategic...
-
Customer Engagement Client Lead
hace 2 semanas
Santiago de Chile dh internal Job Board A tiempo completo**dunnhumby** is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. **Our mission**: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail -...
-
Customer Engagement Associate
hace 4 semanas
Santiago, Metropolitana, Chile Novartis Farmacéutica A tiempo completoAbout the Role Key Responsibilities Engage with Medical Experts (MEs) to educate on medical/scientific information Ensure appropriate identification/mapping of MEs/ Key Accounts including identification of opportunities to involve MEs when a specific medical need is identified to provide support Develop and execute ME engagement plans to optimally...
-
Technical Customer Support Associate
hace 1 semana
Santiago, Metropolitana, Chile SupportYourApp A tiempo completoRole OverviewWe are seeking a highly motivated and detail-oriented Technical Customer Support Associate to join our team. As a Technical Customer Support Associate, you will be responsible for managing customer inquiries via email, chat, and calls. You will handle payment disputes and resolutions, build positive relationships with customers, and maintain and...
-
Customer Engagement Lead
hace 9 horas
Santiago, Metropolitana, Chile Productminds A tiempo completoAbout the JobWe are seeking a Customer Engagement Lead to join our team at Productminds. As a Senior Growth Analyst, you will lead growth strategies, optimize marketing campaigns, and provide expert advice to clients on how to leverage Braze for maximum impact.Key ResponsibilitiesServe as the project leader and primary point of contact for clients.Be the...
-
Customer Support Associate
hace 1 semana
Santiago, Metropolitana, Chile Insight Global A tiempo completoWe are seeking a highly skilled Customer Support Associate to provide exceptional service and support to our internal employees. The ideal candidate will be responsible for handling incoming customer inquiries via various channels, including phone, email, and chat.Key Responsibilities:Provide timely and effective resolution to customer issuesCollaborate with...
-
Customer Engagement Executive
hace 1 semana
Santiago, Metropolitana, Chile SEIDOR Chile A tiempo completoSomos una consultora tecnológica con más de 40 años de experiencia, creyendo en la tecnología para transformar las organizaciones y apostando por el valor de las personas y su talento. Ofrecemos un portafolio integral de soluciones y servicios de innovación a clientes públicos y privados. Queremos que seas parte de este gran equipo de trabajo, para que...
-
Virtual Patient Engagement Associate
hace 6 días
Santiago de Chile Novartis A tiempo completo766 million lives were touched by Novartis medicines in 2021. We want curious, courageous and collaborative people like you to join our inspiring environment. Here you’re given opportunities to make a genuine impact on our patient driven mission. Here you’re surrounded by people who share your determination to tackle the world’s toughest medical...
-
Customer Engagement Analyst
hace 7 días
Santiago de Chile Colgate-Palmolive A tiempo completoNingún apoyo económico por reubicación 126650 - Santiago de Chile, Región Metropolitana, Chile El objetivo del puesto **Customer Engagement Analyst** es trabajar de forma colaborativa con el cliente a fin de que el mismo pueda tener inventarios saludables, alta disponibilidad en gondola y un alto nível de servicio, así como mantener una relación...
-
Customer Engagement Director
hace 5 días
Santiago, Metropolitana, Chile Garmin Ltd. A tiempo completoWhy Work for Garmin?We offer a dynamic and challenging work environment that fosters innovation and teamwork. As a Sales Manager, you will have the opportunity to develop and execute business strategies that drive revenue growth and expand our customer base across various channels.Main ResponsibilitiesEnhance customer satisfaction, meet sales and...
-
Engagement Manager
hace 1 semana
Santiago de Chile Queritel A tiempo completoFigozo by Queritel is a mobile Orders & Sales Platform designed to get small businesses ready to sell online and locally in less than 5 min. Backed by a team with a profound knowledge of the retail industry of over 17 years, Figozo was built from the ground up to meet the needs of today's entrepreneurs, putting the smartphone at the center of everything,...
-
Media Planning Associate
hace 2 semanas
Santiago de Chile dunnhumby A tiempo completo**dunnhumby** is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. **Our mission**: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail -...
-
Associate Iii, Customer Support
hace 7 días
Santiago de Chile Ingram Micro A tiempo completoIngram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 64 countries and more than 35,000 associates. Position Summary: Takes initial customer calls and answers...
-
Associate Representative
hace 2 días
Santiago de Chile Wesco A tiempo completo**Responsibilities**: - Interacts with customers by phone or in person to provide information and to ensure best service possible. - Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail. - Obtains and examines all relevant information to assess validity of complaints and to determine possible causes. - Receives...
-
Customer Experience Specialist
hace 7 días
Santiago de Chile Finning Chile S.A. A tiempo completoCompany: Finning Chile S.A. Number of Openings: 1 Worker Type: Permanent Position Overview: Lidera los procesos de análisis, evaluación y optimización de la experiência de los clientes de la industria minera al interactúan con Finning Sudamérica, incluyendo en esto el despliegue de iniciativas que incrementen el nível de engagement de los clientes...
-
Sr. Associate, Customer Marketing
hace 7 días
Santiago de Chile SC Johnson A tiempo completoSC Johnson es una empresa familiar de quinta generación construida sobre un espíritu de aventura y ganancia de la manera correcta. Llevamos más de 130 años liderando con el propósito de construir marcas de primera calidad como Raid®, Glade®, Kiwi®, OFF®, Windex®, Ziploc® y más, en prácticamente todos los países. A través de estos nombres...