Technical Deployment Expert

hace 3 semanas


Santiago, Metropolitana, Chile Equinix A tiempo completo

About the Role

Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. As a Technical Deployment Expert, you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers.

We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Key Responsibilities

  • Develops professional expertise to support deployment projects by validating customers' order requirements with the customer processing team and other stakeholders.
  • Project manages the technical deployment responsibilities with the Data Center manager.
  • Develops technical knowledge of the Data Centers and recommends solutions, while in partnership with more senior team members, to address internal issues within a moderate scope.
  • Applies learned techniques to facilitate smooth service delivery and ensure provisioned services meet and exceed customers' expectations.
  • Receives general instructions from experienced teams and team members in providing solutions cross-functionally to resolve customers' non-standard order requirements.
  • Supports reinstall projects where required.

Requirements

  • Typically requires a minimum of 2 years of related experience with a Bachelor's degree, or equivalent work experience.
  • English proficiency at level B2 or higher.
  • Proficiency in Microsoft Office Suite.
  • Knowledge in project planning software such as MS Project.
  • Knowledge of PMBOK or having completed a project management course.
  • Availability to work in Pudahuel (Ciudad de Los Valles).


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