Data Analyst
hace 1 mes
SumUp is a leading fintech company that empowers small business owners to succeed in their endeavors. Our mission is to provide powerful, easy-to-use financial solutions that help our partners run their businesses with a founder's mentality and a 'team-first' attitude.
About the OpportunityWe are seeking a highly skilled Data Analyst to join our Payments Operations & Acquirers team in Latin America. As a key member of our team, you will be responsible for turning data and information into business insights that drive improvements in payouts operations. Your expertise will help us identify opportunities to optimize processes, reduce costs, and enhance the overall customer experience.
Key Responsibilities- Develop and maintain dashboards to track key performance indicators (KPIs) and provide actionable insights to stakeholders.
- Collaborate with cross-functional teams to identify areas for process improvement and implement data-driven solutions.
- Analyze and model data to inform business decisions and optimize payouts operations.
- Design and implement automation solutions to streamline processes and reduce operational risks.
- Conduct customer journey analysis to understand pain points and propose solutions to improve the merchant experience.
- Develop and maintain strong relationships with key stakeholders, including merchants, acquirers, and internal teams.
- Proven experience with data analysis, statistics, and data visualization tools (e.g., Excel, SQL, Tableau).
- Strong analytical and problem-solving skills, with the ability to think critically and creatively.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong proficiency in English, with the ability to communicate effectively with stakeholders.
At SumUp, we offer a dynamic and supportive work environment that fosters growth and development. As a member of our team, you will have the opportunity to work on challenging projects, collaborate with talented professionals, and make a meaningful impact on our business. We are committed to diversity, equity, and inclusion, and we strive to create a workplace that is welcoming and inclusive for all employees.
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