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As a Customer Success Engineer at Gigster, you will play a critical role in ensuring our clients achieve their desired outcomes. You will serve as a technical liaison between customers and our team, providing expert guidance, support, and solutions throughout the customer journey.
Your responsibilities will include assessing and troubleshooting technical issues, providing timely and effective solutions, and conducting root cause analysis to implement preventative measures. You will also deliver product demonstrations and training sessions to customers, create and maintain technical documentation, and develop workshops on best practices and advanced features.
