Cloud AI Developer with Global Reach
hace 4 días
Transforming customer experiences through innovative AI solutions. At Five9, we're at the forefront of cloud contact center software, empowering enterprises worldwide to revolutionize their customer interactions.
Fostering a team-first culture, our values drive us to innovate, grow, and thrive together, celebrating diversity and inclusivity. Our Professional Services team is on a mission to recruit early career individuals to deliver cutting-edge solutions for enterprises seeking to automate, modernize, or enhance customer experiences using Virtual Agent and other AI technologies.
We're seeking an exceptional member for our AI Automation team within Enterprise Professional Services, with opportunities to work on various projects, including initial implementation and expansion to others over time. The ideal candidate is a passionate, self-managed recent graduate.
Key Responsibilities:- Develop and document Statements of Work requests from creation to handoff, working closely with clients to gather business requirements, determine project scope, and propose target solutions.
- Lead AI Automation Implementation projects, designing and configuring applications on the Five9 platform tailored to each customer's unique needs.
- Provide customers with expert configuration advice, troubleshoot issues, and train them to ensure a thorough understanding of the application.
- Deliver high-quality consulting engagements, effectively communicating with internal and external stakeholders.
We offer a comprehensive benefits package, including health, dental, and vision coverage, 401k savings plan with employer matching, paid Time Off, Company-paid holidays, paid volunteer hours, and 12 weeks paid parental leave.
A competitive US base salary range for this role is $79,400—$111,400 USD. Five9 is committed to building a diverse team, fostering an inclusive environment where employees can be their authentic selves. We celebrate diversity and are an equal opportunity employer.
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