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Digital Process Innovation Specialist
hace 2 semanas
About the Role
In this position, you will be part of a team that transforms our customer's challenges into solutions. We are seeking a skilled professional to join our team as a Project Manager, working in one of our IBM Consulting Client Innovation Centers (Delivery Centers).
Key Responsibilities
- Project Direction: Define and implement project direction, metrics and performance targets.
- Collaboration: Work closely with Architects, DevOps Engineers, site operations, product executives, and Offering Managers in a collaborative, multi-disciplinary squad environment.
- Employee Engagement: Drive developer and employee engagement through customized programs and initiatives to create an engaging and exciting workplace.
Required Skills and Qualifications
- Operational Management Tools: Proficiency with Business Intelligence, operational management tools and data analysis.
- Process Management Systems: Familiarity with BPM, Salesforce, Cloud AWS, process automation tools, and technological environment focused on financial services.
- Knowledge in Chilean Legal Standards: Familiarity with Chilean legal and regulatory standards related to mortgage lending.
- Agile Project Management: Knowledge in Scrum, Kanban and continuous improvement methodologies (Lean, Six Sigma, Kaizen).
- Strategic Leadership: Ability to make data-driven decisions, lead multidisciplinary teams and define strategies that improve operational performance.
- Results Orientation: Focus on meeting quality, efficiency and profitability goals.
- Adaptability: Ability to manage multiple projects in a dynamic and highly complex environment.
- Relationship Management: Excellence in negotiation and communication with internal stakeholders and external suppliers.
