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Airline Passenger Services Agent
hace 2 semanas
Turkish Airlines seeks a talented Sales Agent to join our welcoming team. As a Sales Agent, you will be responsible for providing exceptional customer service, ensuring seamless operations at our Sales Office, and contributing to our success story.
Your responsibilities will include handling Reservation/Booking, Ticket Sales, Information, and Passenger Operations services. You will also calculate fares and arrange routes based on passenger requests, provide schedule and fare information, and ensure seamless coordination throughout their journey.
- You will work closely with other teams to deliver a smooth passenger experience.
- Strong oral and written communication skills are necessary for effective collaboration and communication with colleagues and passengers.
- A strong sense of responsibility and decision-making skills will help you navigate complex situations.
Essential Qualifications:
- Bachelor's degree or equivalent qualification is required.
- Minimum 1 year experience in civil aviation or tourism is desired.
- Excellent command of English and local language(s) is essential.
- Able to work in shifts, including overnight shifts.
