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Collision Repair Specialist

hace 1 semana

Santiago, Metropolitana, Chile Crash Champions A tiempo completo
Job Summary
The Service Advisor Expert will be responsible for optimizing and developing accurate repair estimates, educating customers on the process of vehicle repairs, and providing personal, trusted service to our clients.

Key Responsibilities
* Optimizing and developing accurate repair estimates in a manner that enables the organization to achieve profit benchmarks.
* Educating customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
* Providing all estimates in such a manner that allows the organization to succeed in our DRP partnerships and achieve KPI goals.
* Finalizing total loss administration.
* Providing personal, trusted service by reviewing the comprehensive repair process with customers:
• Greeting customers by phone or in-person
• Educating customers about the collision repair process including insurance claims information, processing, and payment procedures.