Senior Field Service Engineer
hace 7 días
**About the Job
We are seeking a highly skilled and experienced Senior Field Service Engineer to join our team at Growatt New Energy. As a key member of our technical support team, you will be responsible for providing expert technical guidance to customers, installers, and retailers in Chile.
Responsibilities- Lead the technical aspects of products in Chile, ensuring rapid response to customer requests and providing swift solutions through on-site field service as needed.
- Provide training and guidance to installers on product installation, monitoring, and maintenance, as well as summarizing information about competitors' products and services.
- Conduct training sessions for retailers, installers, etc., on product features, operation, and warranty procedures.
Requirements
- A degree in Electronics or a related field is preferred, with relevant work experience in the electronics industry being an advantage.
- Fluency in Spanish is required, with proficiency in English or Chinese necessary for internal communication.
- Proficiency in Microsoft Word and Excel is essential.
- The successful candidate must demonstrate an active attitude, strong sense of responsibility, honesty, and excellent communication skills.
- The work location is in Santiago.
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