Inverter Support Engineer

hace 7 días


Santiago, Metropolitana, Chile Growatt New Energy A tiempo completo
Inverter Support Engineer

Growatt New Energy is seeking a skilled Inverter Support Engineer to provide technical expertise to our customers in Chile. As a key member of our team, you will be responsible for resolving technical issues, collaborating with installers, and analyzing competitors' products.

Responsibilities:

  1. Respond promptly to customer inquiries and resolve technical issues efficiently.
  2. Provide guidance to installers on product installation, monitoring, and maintenance.
  3. Translate technical documents and summarize information on competitors' products.
  4. Conduct training sessions for retailers and installers on product features and operation.

Requirements:

  1. Relevant work experience in the electronics industry, preferably in a technical support role.
  2. Fluent in Spanish, with proficiency in English for internal communication.
  3. Excellent problem-solving and communication skills.
  4. A strong sense of responsibility and commitment to quality.

This is a fantastic opportunity to join a dynamic company and contribute to our growth. If you're passionate about delivering exceptional technical support, we invite you to apply.



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