Customer Success Advocate

hace 1 día


Santiago, Metropolitana, Chile Hirebridge A tiempo completo

Job Description

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Sovos is a global leader in tax compliance solutions, and we're seeking a skilled Customer Success Manager to join our team. As a CSM, you will be responsible for driving product adoption, retention, and growth by delivering high levels of business value and cultivating strong customer relationships.

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The ideal candidate will have 3+ years of experience in customer success, account management, or sales, with a proven track record of success in a SaaS or related industry. Familiarity with customer success tools like Salesforce or Gainsight is a plus. The ability to communicate complex technical information to non-technical audiences and deliver clear, impactful presentations is essential.

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You will work closely with internal teams to address challenges, resolve issues, and ensure successful renewals and long-term customer satisfaction. The role requires fluency in Spanish and a high level of English proficiency, as well as experience supporting global customers across multiple products.

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If you're passionate about making a positive impact on the lives of businesses and individuals, we encourage you to apply. Our company values diversity and inclusion, and we are committed to providing an environment where equal employment opportunities are available to all applicants and employees.



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