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Lead Field Service Representative

hace 4 semanas


Los Lagos, Chile Ecolab A tiempo completo

Ecolab es líder mundial en tecnologías y servicios de agua, higiene y energía y ofrece soluciones completas y personalizadas para promover alimentos seguros, mantener entornos limpios, optimizar el uso del agua y aumentar la eficiencia operativa para clientes en más de 170 países.

Trabajamos para contribuir a un mundo más limpio, seguro y saludable, protegiendo a las personas y los recursos vitales. Para nosotros, todas las personas son importantes. Estamos comprometidos con la construcción de un entorno laboral más diverso e inclusivo, siguiendo el camino de la empatía y el respeto. Creemos que las diferentes perspectivas, conocimientos y características son bienvenidas y deben valorarse. Para nosotros, cada persona es única y hay que animarla a desarrollar su propio potencial. Sumar las diferencias es lo que nos permite crear e innovar, todos los días.

**Responsabilidades**:

- Proporcionar asistencia técnica a los clientes identificando y resolviendo problemas, según sea necesario
- Los servicios de soporte incluyen: análisis de muestra, mantenimiento, servicio al cliente, generación de informes de servicio, ordenamiento químico, gestión de inventario de productos químicos.
- Participar en la solución de problemas realizando análisis de sistemas, interpretando datos y proporcionando recomendaciones escritas para garantizar que las operaciones de los clientes se desempeñen en níveles óptimos.
- Proporcionar soporte de rutina a los Representantes de ventas en cuentas estratégicas del distrito para ejecutar planes de aseguramiento del sistema del cliente y mejora continua.
- Apoyar a representantes de ventas con clientes potenciales.
- Desarrollar relaciones sólidas con las partes interesadas en las cuentas estratégicas del distrito en las que se brinda apoyo de servicio a otros representantes de ventas del distrito.

**Requisitos**:

- Título de Ingeniería Ejecución o Civil en Metalurgia ó Químico
- Máximo 3 años de experiência en soporte técnico en campo.
- Debe tener licencia de conducción vigente clase B.
- Disponibilidad de trabajar bajo el sistema de Art 22 del Código del Trabajo

Requisitos Deseables:
Experiência en tratamiento de agua a nível procesos industrial, circuitos de enfriamiento.
- Facilidad para tratar con grandes clientes nacionales y multinacionales
- Fuerte aptitud mecánica
- Experiência trabajando con MS Excel

**Our Commitment to Diversity and Inclusion**

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.