Administration & Operations

hace 3 semanas

Santiago de Chile JLL A tiempo completo

JLL supports the Whole You, personally and professionally.

Lo que implica este trabajo
Nos encontramos en búsqueda de una persona dinámica para el puesto de Recepcionista para unirse a nuestro equipo:
**Zona de trabajo**: Las Condes, Region Metropolitana, Chile.
**Horario de trabajo**: Medio Tiempo, Lunes a viernes de 8:30 a 14:00 hs.
**Modalidad de trabajo**: Presencial
**Tipo de contratación**: Tiempo indeterminado

Este rol es responsable de promover un sentido de comunidad dentro del entorno de trabajo, al tiempo que se responsabiliza de las siguientes instalaciones del lugar de trabajo: Oficinas/escritorios, áreas especiales de colaboración, salas de reuniones, áreas comunes como vestíbulos de ascensores/pisos de transferencia, entre otras.

¿Cuál es tu día a día?
Proporcionar una experiência de bienvenida a todo el mundo creando una sólida oferta de recepción. Garantizar que los mostradores de recepción funcionen con un nível óptimo de personal y que las zonas del vestíbulo estén ordenadas y organizadas. Presentar una imagen altamente profesional en todo momento
Saludar, registrar y gestionar las tarjetas de identificación de los visitantes cumpliendo en todo momento las políticas de seguridad del local.
Contactar con los anfitriones para recibir a sus visitantes en las salas de reuniones/vestíbulos de ascensores o vestíbulo principal
Apoyar eventos y promover actividades que reúnan a empleados de diferentes equipos de la empresa.
Apoyar con tareas administrativas.
Asegurarse de que los invitados/VIPs repetidos sean reconocidos y tratados con atención
Trabajar en estrecha colaboración con el departamento de seguridad del banco y ponerse en contacto con el equipo para todo tipo de infracciones de seguridad y situaciones problemáticas
Proporcionar salas de reuniones, incluida la tecnología espacial (triaje y solución de primera línea), escalar cuando se requiere soporte técnico especializado
Convertirse en un punto de enlace eficaz entre las unidades de negocio, el CRE local/regional y los colegas usuarios finales del cliente
Apoyar en la orientación de los nuevos empleados, así como apoyar a los empleados que vienen de otras oficinas
Gestión de visitantes Proporcionar un enfoque acogedor a todos los visitantes, acomodando a los visitantes, identificando al anfitrión y facilitando la recogida. Esto incluye registrar la entrada y salida de cualquier visitante cliente y/o remitirlo a recepción. Expedir pases de entrada y facilitar a los visitantes una comprensión clara y cómoda de las normas que rigen el acceso al anfitrión o al edificio. Todo el personal se presentará adecuadamente en todo momento con el uniforme estándar.
Asistencia al cliente Ayudar, orientar y prestar apoyo a todo el personal, tanto cliente como no cliente, durante sus visitas o en las instalaciones, pedir taxis, prestar asistencia en la reserva de viajes en tren y alojamiento en hoteles, según sea necesario, de acuerdo con las políticas y procedimientos de las instalaciones del cliente.
Notificación de incidentes e infracciones de acceso Notificar cualquier infracción de los protocolos de seguridad o acceso al responsable correspondiente tan pronto como sea razonablemente posible.
Ayuda en caso de emergencia o incidente Se inicia a través de la alarma de seguridad o de otro modo, incluidos los primeros auxilios.

Se requiere
**Experiência en posicion de**: recepción, atención al cliente o secretaria/o
Buena habilidad de comunicación
Nível de ingles intermedio/Avanzado, para tomar llamadas

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, e

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