Customer Service

hace 2 meses


Valparaíso Valparaíso, Chile Grupo Ultramar A tiempo completo

Publicada hoy por
**Ulog Soluciones Logísticas Integrales**

Jornada Completa

Operario

Región Valparaíso

Valparaíso

En Ultramar Agencia Marítima, empresa dedicada al rubro de comercio exterior, que se encuentra dentro de las mejores empresas para trabajar en Chile (según el ranking Great Place To Work 2023), estamos en búsqueda de un Customer Service para Ulog Soluciones Logísticas Integrales en Valparaíso.

**Misión del Cargo**:
Realizar, coordinar y hacer seguimiento a las operaciones de Post Venta de los negocios den la UEN, con el propósito de lograr el cumplimiento de los acuerdos comerciales, los procedimientos y plazos establecidos en la negociación, contribuyendo al cumplimiento de las metas de ventas presupuestadas de la planificación y programa de los negocios y su crecimiento sustentable.

**Principales Funciones**:

- Realizar y mantener el contacto de la cartera de clientes actuales.
- Coordinar contactos y realizar cotización de proveedores de transporte en función de requerimientos.
- Hacer seguimiento de la documentación generada en el proceso y emisión de guías de despacho.
- Coordinación de transportes con proveedores, clientes y faenas mineras.
- Coordinación de movimientos de ingresos y salidas de carga de Puertos con Agencia.
- Seguimiento y control a los transportes diarios, reportabilidad al cliente.
- Reportabilidad mensual y revisión de estados de pago.
- Manejo de información y gestión en sistema del cliente.

**Requisitos**:

- Conocimientos básicos de comercialización y comercio Exterior.
- Manejo a nível básico de Microsoft Office.
- Conocimientos de Incoterms (Logística Internacional)
- Conocimientos básicos de Inglés para logística nacional e internacional.
- Experiência en atención de Servicio al Cliente.
- Experiência mínima 1 año en cargos similares.

**Te ofrecemos**:

- Bono de colación mensual
- Bono de Transporte
- Medio día libre por tu cumpleaños
- Capacitaciones para avanzar y fortalecer tus herramientas profesionales
- Posibilidad de crecer profesional y personalmente dentro del Holding
- Monto mensual para snack

**Perfil deseado**:

- Conocimientos básicos de comercialización y comercio Exterior.
- Manejo a nível básico de Microsoft Office.
- Conocimientos de Incoterms (Logística Internacional)
- Conocimientos básicos de Inglés para logística nacional e internacional.
- Experiência en atención de Servicio al Cliente.
- Experiência mínima 1 año en cargos similares.
- 1 Vacante***
- Este empleo es compatible con personas en situación de discapacidad

Experiência desde 1 años

Estudios mínimos: Técnico profesional superior

Graduado

Técnico en Comercio Exterior

Ingenieria en Comercio / Negocio Internacional

Negocios Internacionales

Dominio Computacional

Microsoft Office (nível medio)

Excel (nível medio)

Inglés (nível medio)


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