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Operations & Logistics Manager
hace 3 semanas
Whether it’s a sandwich, a burrito, or groceries, the Uber Eats team builds technology to connect people with what they want, when and where they want it. Our Operations teams are on the frontline introducing restaurant partners to Uber Eats and partnering with restaurants to grow our businesses together
**About the Role**:
The Operations & Logistics Manager role is a strategic position dedicated to optimize processes for our Eats Business in Chile and LATAM, passionate about improving the main operational KPIs related to Couriers in our Uber Eats Marketplace
This person is going to be accountable for the Marketplace and Courier operations of Chile, in one of the fastest growing businesses and regions in the world.
**What You'll Do**:
- ** Analyze Data -** You will ensure we are crafting, collecting, and incorporating as much data about operations as possible to supervise performance, and find opportunities to improve. You, with help from colleagues, will build the analytical frameworks and operational models to enable constant improvement of our Marketplace
- ** Create & Optimize Process -** We need to build and constantly optimize our own marketplace processes to ensure that we are striving for an outstanding operation and economics. You’ll be working closely with the operational teams to improve both Courier, Eater and Merchants experience
- ** Grow the business -** As a key member of our Operations team you'll be constantly seeking solutions for your Region. Your processes and projects will directly contribute to the business’ growth.
**What You'll Need**:
- English and Spanish professional proficiency
- 3+ years of experience in business consulting, investment banking or other hyper-growth startups is preferred
- Critical thinking and analytical demeanour, as you will be dealing with data (reports, experiments, pricing models) and scaling processes
- Experience with data-based decision-making
- Strong Excel skills, other database experience will be considered helpful. Comfortable learning and using new software tools (e.g SQL)
**Preferred Qualifications**:
- Strong experience using SQL (nice to have, otherwise will have to learn)
- Previous experiences that prove your sense of ownership, a getting-things-done approach, and the ability to go from high-level business strategy to tactical execution several times during a regular week
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
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