![United Airlines](https://media.trabajo.org/img/noimg.jpg)
General Manager, Airport Operations
hace 3 semanas
**Description**:
At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.
**Job overview and responsibilities**
- General Manager leading approximately 25 direct reports (UA or Dedicated Vendor staff ) plus an additional 40 various vendor employees overseeing UAL operation in SCL
- Responsible for day-to-day operational performance of assigned international line station.
- Maintains a safe, clean and reliable operation
- Responsible for maintaining a positive employee relations work environment and collaborative relationships with applicable labor vendor groups.
- Directs station activities to ensure superior customer service, which includes mainline and STAR Alliance partner airlines.
- Responsible for maintaining station facilities, equipment, and professional appearance standards for all United and vendor employees.
- Responsible for performance management and professional development of outsourced staff
- Responsible for compliance with Stations controls and Internal Audit standards.
- Manages the station budget and resource requirements.
- Maintain strong working relationships with OAL / airport authorities / vendors / governmental authorities ( FAA / TSA / CBP)/internal divisions
- Manage vendor service contracts as required.
**This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.**
**Qualifications**:
**Required**
- College degree or relevant experience
- 4-6 yrs of relevant management experience in Airport Services environment preferably in Chile
- Knowledge of airport operations to include; hub operations, terminal / ramp operations and ATO, and related technology
- Ability to work in a dynamic, fast paced operational environment
- Knowledge of station controls and Internal Audit standards
- Analytical thinking, goal-directed leadership and service-oriented performance
- Knowledge of operational Corporate policies and procedures
- Strong communication and interpersonal skills
- Demonstrated ability to develop and motivate personnel.
- Strong problem solving skills and drive for excellence.
- Must be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to deal with any operational and /or unforeseen situations.
- Must be willing to travel 15%- 20%
- Must be legally authorized to work in Chile for any employer without sponsorship
- Must be fluent in English and Spanish (written and spoken)
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
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