Itam Delivery Tech Lead

hace 2 semanas

Santiago de Chile SoftwareOne A tiempo completo

Job Function: Software & Cloud Services Why SoftwareONE?:
Here at SoftwareONE, we give you the flexibility to unleash your creativity, without limits. We encourage autonomy and thinking outside the box and we can’t wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony. Our people are our greatest asset, and we’ll go the extra mile to ensure you’re happy here.

We want our people to be their true authentic selves at all times, because that’s when real creativity happens

L-LL1

The role:
Team leads are aligned with local and global vision and strategy and are accountable for the end to end quality of service delivered by the team. The ITAM team lead oversees project deliverables and supervise the day-to-day operational activities and ensures the even distributing the workload across the team. They provide operational direction to the team and assist in the coordination, implementation and communication of local and global delivery initiatives/changes. They assist in the identification of service/process, continuous improvement initiatives and provide the required operational reports that measures operational support metrics. They supports the team in resolving operational issues and

escalations.

**Daily Responsibilities**
- Coordinate and monitor the execution of all daily operational activities of services & teams.
- Ensuring 100% process adherence and delivery within the defined SLA/SOW.
- Provide feedback monthly on Continuous Improvement Initiatives based on Engagement reviews
- Proactively analyzing th quality and ensuring services/tasks are delivered at the required level of quality.
- Performance review and goal setting of each member for each quarter.
- Create customized reports and analyze the performance of individual team members on customer engagements to manage team performance monthly.
- Create & Analyze Service Performance reports & ensure communication of progress/status to the manager.
- Performing other duties s assigned by direct management.
- Support defining, documenting, coordinating, and rolling out new services/tasks to team members.
- Planning and execution of individual team members trainings requirements based on the skill matrix to ensure relevant skill set is maintained within the team.
- Active management of team members utilization & efficiency ensuring balanced service engagement across the team.
- Effectively manage the teams Leave Utilization with no impact on service delivery.
- Support in recruitment of qualified skill requirements within the team.

What we need to see from you:
**Minimum Requirements**:

- Strong problem-solving and consultative skills.
- Strong Project Management experience.
- Good People Management skills with the ability to delegate work & motivate team members.
- Strong facilitator that can deal with conflicts and conflict resolution.

3- 4+ years of experience in the following areas:

- Understanding of structure, delivery requirements and services provided within is practice domain of expertise.
- Internal management course.
- professional experience in leading teams.

**Ability to**:

- Confident individual that’s highly motivated and results-oriented.
- Well-organized individual who can easily multitask and manage own and team’s time.
- Quality-orientated personality.
- Analytical & Logical skills.
- Good Communication and collaboration Skills (internally & externally).
- Methodical Approach.
- Good presentation skills and being able to work effectively with anyone with different skillsets.
- Self-driven independent work ethics that drives internal and external accountability.

**Benefits at SWO**:

- Employee Recognitions Programs
- A variety of training and development opportunities
- A work-life balance
- Vacations
- Employee Referral Bonus Program
- Multicultural team’s interaction
- Giving back to society
- employee initiatives
- ONE TREE PLANTED -> one tree for each hiring globally
- Corporate events/ team buildings

  • IT Asset Management Delivery Tech Lead

    hace 2 semanas

    Santiago de Chile SoftwareONE A tiempo completo

    Job Function: Cloud & Software Services Why SoftwareONE?: Here at SoftwareONE, we give you the flexibility to unleash your creativity, without limits. We encourage autonomy and thinking outside the box and we can’t wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony. Our people are our greatest asset,...

  • Tech Lead

    hace 3 semanas

    Santiago de Chile ACL HUNTERS A tiempo completo

    Estamos en búsqueda de un profesional con amplia experiência como Tech Lead para trabajar 100% remoto que cumpla con los siguientes requisitos - Tener al menos 4 años de experiência trabajando con software en equipos de alto desempeño y al menos 1 año como líder técnico o arquitecto de software. - Tener conocimientos comprobables en stacks open...

  • Tech Lead

    hace 3 semanas

    Santiago, Chile Talentti A tiempo completo

    Tech Lead Buscamos profesional con experiência comprobable en liderar la células de desarrollos, participando activamente con el Arquitecto en el diseño de la soluciones, velando por el entendimiento y cumplimiento de la arquitectura definida al momento de la implementación que realiza las células. Los requisitos técnicos son: - Construcción de...

  • Tech Lead

    hace 1 semana

    Santiago de Chile IT HUNTER A tiempo completo

    Descripción Potente StarUp, que forma parte de una gigante empresa mundial de inversión, desarrollo y administración de renta residencial, esta en busqueda de un Tech Lead. Reportará directamente al Country Manager, contribuyendo a la expansión de la plataforma a nível mundial. **Sus principales funciones**: Ser el contraparte de empresas de alto...

  • Rpa0401 - Tech Lead

    hace 2 semanas

    Santiago de Chile IT - Talent A tiempo completo

    **IT-Talent Headhunter SENIOR TI** busca para uno de sus clientes **Tech Lead** Requisitos/Conocimientos/Experiência: - Experiência previa en liderazgo técnico o roles similares. - Experiência sólida en desarrollo utilizando Java y JavaScript. - Bases de Datos - Manejo del idioma Inglés, con habilidades de comunicación verbal y escrita. - Capacidad...

  • Tech Lead Software Engineer

    hace 2 semanas

    Santiago de Chile RUNA A tiempo completo

    Owns the development and rollout for projects of various sizes. Champions process (Scrum, TDD, etc). Writes tech specs and identifies risks before starting major projects. Sets standards. Goes out of their way to reduce complexity. As needed, takes on additional responsibilities for driving an initiative to completion. Additionally, may lead technical teams...

  • Delivery Lead

    hace 3 semanas

    Santiago de Chile Bank of America A tiempo completo

    Bank of America We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our clients - individuals, companies, and institutional investors - shapes the way that we organize ourselves and run our business. Global Technology delivers technology services globally across the...

  • Tech Lead

    hace 3 semanas

    Santiago de Chile Talent Hunting Chile A tiempo completo

    Empresa de acelerado crecimiento en la región, que ofrece soluciones end-to-end en la experiência de cliente (CX) potenciando las ventas de sus clientes, se encuentra en la búsqueda de un Tech Lead. **Responsabilidades**: - Liderar equipo de desarrollo. - Proponer y mejorar la arquitectura de construcción de los aplicativos existente y nuevos. -...

  • Tech Lead

    hace 3 semanas

    Santiago de Chile Human Resources Business A tiempo completo

    Empresa de Tecnología y Desarrollo busca a **Desarrolladores con +5 años de experiência para el cargo de Líder Técnico**, con experiência en Gestión de Proyectos agiles, idealmente con conocimientos como Scrum Master y en las siguientes tecnologías: - Lenguaje de Programación Java (excluyente) - Python - NodeJS, NestJS, React, Express - Docker,...

  • Tech Lead. Ruby

    hace 3 semanas

    Santiago, Metropolitana, Chile Master Asesorías y Servicios S.A. A tiempo completo

    Empresa con venta de servicios e informes al Retail, requiere profesional para el cargo de Tech Lead . Con al menos 5 años de experiencia en desarrollo de software, con especial foco en front y back end. Conocimiento de RUBY excluyente. Deberá dirigir un equipo de desarrollo compuesto por front y back end, promoviendo buenas prácticas y entregas de...

  • Backend Tech Lead

    hace 3 semanas

    Santiago de Chile amaris A tiempo completo

    Job description Buscamos consultores dinámicos para hacer crecer nuestro equipo de Sistemas de Información y Digital en CHILE o COLOMBIA. Tu experiência, conocimiento y compromiso nos ayudarán a afrontar los retos de nuestros clientes. Estarás apoyando diferentes proyectos a través de tu experiência como Tech Lead Back End. **Sus principales...

  • Service Delivery Lead

    hace 4 días

    Santiago, Metropolitana, Chile Signant Health A tiempo completo

    The Service Delivery Lead is responsible for leading a team of project specialists to deliver high-quality projects to clients. This role requires strong leadership skills, including the ability to motivate and direct team members to achieve project goals.Key responsibilities include:Developing and implementing plans to deliver projects on time and within...

  • Tech Lead Blockchain

    hace 3 semanas

    Santiago de Chile Gamaga A tiempo completo

    _We are searching for our next Tech Lead Blockchain!!!_ - We believe in hiring the best team members and giving them the tools and space to do their best work. We do this by putting our players and clients first, winning together and exceeding expectations._ **_ Role_** Key member of the engineering leadership team and responsible for overseeing the...

  • Loa0201 - Tech Lead Angular Java

    hace 2 semanas

    Santiago de Chile IT - Talent A tiempo completo

    IT-Talent Headhunter busca para uno de sus clientes un Tech Lead Angular Java Objetivo: Responsable de liderar técnicamente el equipo de desarrollo a través de la definición de una visión técnica clara y sustentable de arquitectura de aplicación, liderando su implementación y sociabilización, manteniendo una relación directa y alineada con la...

  • Tech Lead

    hace 2 semanas

    Santiago de Chile Itaú Chile A tiempo completo

    Itaú es una empresa del rubro financiero, con más de 5.000 colaboradores. Posee una cultura de políticas abierta, cercana, con foco en el trabajo en equipo y la meritocracia. Estilo de trabajo colaborativo, enfocado en las personas y de aprendizaje continuo. **Y tú, ¿haces lo que sueñas?** **Funciones del cargo**: Postula para nuestra Gerencia...

  • Tech Lead

    hace 3 semanas

    Santiago de Chile Sovos Compliance A tiempo completo

    **Build your future with Sovos.** Digital technology has forever changed business. Now, it’s transforming tax. Sovos software was built for the digital future of tax, with complete, connected offerings for tax determination, continuous transaction control compliance, tax reporting and more. Our 2,000+ employees throughout the Americas and Europe are...

  • Tech Lead

    hace 3 semanas

    Santiago de Chile HR Profile A tiempo completo

    Buscamos un Tech Lead para incorporar al equipo de nuestro cliente, una importante empresa tecnológica, con presencia en Chile, México, Colombia y USA, enfocada en el desarrollo de soluciones tecnológicas para negocios que buscan mejorar significativamente la calidad de su servicio y generar impacto positivo. Tu misión será gestionar los distintos...

  • Tech Lead

    hace 2 semanas

    Santiago, Metropolitana, Chile Tata Consultancy Services A tiempo completo

    En TCS estamos en búsqueda de talentos como tú. Somos una empresa que tiene presencia en más de 50 países a nivel mundial, en Latinoamérica estamos en 8 países y ya somos más de 17 mil asociados que hacen parte de esta gran familia.Hoy quiero invitarte a que te unas a nosotros y transformemos el mundo a través de la tecnología. Estamos buscando un...

  • Lead, Delivery Management

    hace 3 semanas

    Santiago de Chile Kyndryl Chile SpA A tiempo completo

    **Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

  • Tech Lead Fullstack

    hace 2 semanas

    Santiago de Chile SOHO A tiempo completo

    Somos **SOHO**, una compañía con más de 25 años de trayectoria, experta en diseño, innovación y desarrollo de experiências digitales. Nos apasiona crear experiências memorables centradas en el cliente, buscando impactar positivamente en negocios, organizaciones y sociedad. En esta oportunidad nos encontramos en búsqueda de un **Tech Lead...