Service Engineer

hace 3 semanas


Santiago de Chile Hitachi Energy Chile S.A. A tiempo completo

**Description**

General information:Ejecutar trabajos de Servicio con complejidad baja a media de acuerdo con las instrucciones de trabajo y de acuerdo con los procesos estandar, los estandares de calidad y las pautas de seguridad de Hitachi Energy. Ofrecer un servicio al cliente de calidad para satisfacer a los clientes. En estrecha cooperacion con el cliente y otros equipos de Power Grids, tome medidas para identificar nuevas oportunidades comerciales de servicios para Hitachi Energy.Responsibilities:Prestacion de servicios: Realiza tareas de Servicio de instalacion y puesta en marcha de equipos y mantenimiento rutinario de forma identitaria, identifica problemas tecnicos y realiza analisis a traves de actividad remota o in situ en diferentes categorias de Servicio (instalacion y puesta en marcha, mantenimiento rutinario, ampliaciones, sustituciones, tec). Enfoque del cliente: Contribuye a la satisfaccion del cliente y ejecuta el trabajo del Servicio de acuerdo con el pedido y las expectativas del cliente. Mantiene una buena relacion internamente. Materiales y suministros: Coordina, prepara y asegura que todos los materiales y equipos esten disponibles y en la calidad adecuada para las actividades del Servicio. Documentacion e informes: Prepara todos los documentos e informes para ser firmados por el representante del cliente. Solucion de problemas: Soluciona fallas de equipos y hace recomendaciones para evitar que se repita el problema en el futuro. Excelencia operativa: Proporciona recomendaciones a la gerencia para mejorar las operaciones y el servicio al cliente. Salud, seguridad e integridad: Aplica normas de seguridad y practicas seguras, asi como responsabilidades ambientales. Reporta incidentes de practicas inseguras.Your background:Formacion: Ingeniero Electrico Idioma: Ingles intermedio Experiência: 3-5 anos en posicion similar Conocimientos tecnicos: Sistemas de Supervision, Control y Adquisicion de Datos (SCADA) Conocimiento de subestaciones, energia Dominio en los protocolos de comunicacion tales como IEC61850, DNP 3.0, IEC104,IEC101 en particular Conocimientos basicos de Reles AT & MT


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