Technical Account Manager

hace 4 semanas


Santiago de Chile SoluNegocios A tiempo completo

Reconocido Holding con más de 20 años de presencia en el mercado nacional se encuentra en búsqueda de un (a) Ingeniero (a) Informática o carrera afín, para desempeñar el cargo de Technical Account Manager
- Velar por el cumplimiento de los SLA’s.
- Actuar de cara al cliente como la interfaz técnica del proyecto,
- Gestionar el riesgo operacional de los proyectos asignados, a través de un conocimiento detallado de los procesos de negocio del cliente, y una dimensión del impacto que tendría ante un evento de indisponibilidad de la plataforma tecnológica.
- Responsabilizarse técnicamente ante el cliente de la continuidad operativa de su plataforma tecnológica.
- Generar eficiencias que puedan obtenerse en la entrega del servicio.
- Levantar las nuevas oportunidades de negocio que pueda detectar en cada proyecto a su cargo.
- Detectar y canalizar la facturación de servicios que estén fuera del contrato.
- Liderar reuniones periódicas con cliente para recibir retroalimentación directa para procesarlas internamente

Ofrecemos:

- Integrarte a una empresa Líder en el rubro
- Estabilidad Laboral
- Seguro de salud Falp

Si cumples con lo requerido y estás interesado en postular al cargo, postula con tus datos actualizado por el portal Te contactaremos


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