IT Support Engineer
hace 1 semana
DESCRIPCIÓN DEL PUESTO
Nuestro cliente busca incorpara a su equipo a un TI Support Engineer, quien será responsable de gestionar el soporte técnico informático a usuarios finales y servicios de infraestructura tecnológica para asegurar la continuidad operacional, la disponibilidad operativa de equipos y servicios TI.Dentro de sus principales funciones se encuentran las siguinetes tareas: Realizar tareas de implementaciòn de nuevos sistemas o productos y sus respectivas verificaciones previasApoyar el proceso interno de testing de sistemas.Investigar causas e implementar la solución de fallas técnicas y verificar el estado de los problemas de sus clientes.Realizar revisiones periódicas a clientes y actualizar los productos según planificación.Diseñar y ejecutar pruebas de negocio manuales y automáticas para realizar test de instalación en distintos tipos de hardware.Realizar soporte interno de equipos y redes.Analizar requerimeintos de soporte e investigar la causa raíz y potenciales soluciones de corto plazo para la aplicación inmediata y levanatar requerimientos con los que necesiten desarrollo.Realizar actividades técnicas propias de la implementación de sistemas, tales como: creación de script, validación de información enviada, etc.Gestionar la documentación para colaborar en la base de conocimientos del equipo
**Requisitos**:
BENEFICIOS
Te invitamos a ser parte de un gran equipo En donde se destaca un gran ambiente laboral y con muchos desafíos laborales, Algunas características importantesLa posición es 100% remota, solo se realización reuniones peviamente coordinadas y sólo cuando es realmente necesarioJornada laboral es de 40hrs/semanCuenta con seguro de vida y salud para los empleadosVestimenta informal
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