Engineering Manager, Sustaining Software

hace 4 días


Santiago de Chile Canonical - Jobs A tiempo completo

This is an exciting opportunity for an engineering manager who is passionate about open source software, Linux, and cloud computing. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu.

Sustaining Engineering is a critical team that handles the most difficult customer escalations, resolving software bugs, code defects and other issues, from the kernel all the way up to the highest levels of the open source stack. This position leads our APAC team, and is one of several managers who report directly to the global Director of Sustaining Engineering.

This team is well staffed with experts in every time zone, and while the work is always important to a customer and time is always of the essence, the team is resourced to ensure the work-life balance and ongoing development of each team member. Colleagues who work in this group need to enjoy pressure, but they also get to enjoy a normal work week, time off, leave, in addition to training opportunities. We aim to grow the breadth, depth and scale of the team, maintaining a high level of expertise, resilience and energy, to service our expanding customer base and address an ever increasing range of open source software.

As an engineering manager in the Sustaining Engineering team, your primary responsibility is to the people you support: ensuring that they are growing as engineers, making valuable contributions, and generally having a great experience at Canonical. Technical leadership and a solid background in software development is a must, so that you are able to challenge and grow your team members. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.

This job is open to applicants in Americas timezones only, and is a full-time, remote position.

**What you'll do**
- Manage and lead a distributed team of engineers
- Hire, coach, mentor, provide feedback and career development guidance to your team
- Manage shift scheduling, measuring key performance indicators (KPIs), and training
- Support timely delivery of bug fixes, patches, and other technical solutions to address business needs in a variety of technology fields, including but not limited to Ubuntu Server, OpenStack, Ceph, Kubernetes, Juju & MAAS
- Demonstrate the very best of Canonical in customer interactions
- Set and manage expectations with other engineering teams, senior management, and external stakeholders
- Advocate and advance modern software development practices
- Grow a healthy, collaborative engineering culture in line with the company value
- Collaborate with management and other leaders in the organisation
- Work from home with global travel up to 10% for internal and external events

**Who you are**
- Professional software delivery experience sing C, C++, Go, Java, Python, or similar
- You are knowledgeable and passionate about software development
- Leadership experience displaying ability to organize and prioritize complex problem resolution and bug fixes
- Experience with version control systems such as git
- Experience with debugging tools such as gdb, crash or other
- Demonstrated strong commitment to testing methodologies and maintainable code quality
- Excellent communication skills in the English language, both verbal and written
- Experience with Linux, with a preference towards Ubuntu
- Experience with Open Source and Open Source Business Models
- You have interest and deep experience with three or more of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Python, Go, C, Postgresql, Mongo, Debian packaging

**About Canonical**

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu - the world's #1 cloud operating system. Our mission is to realize the potential of free software in the lives of people and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

**We offer**:

- 100% work-from-home
- Learning and development
- Competitive salary
- Recognition rewards
- Annual leave
- Priority Pass for travel

LI-Remote



  • Santiago de Chile Canonical - Jobs A tiempo completo

    This is an exciting opportunity for an engineering manager who is passionate about open source software, Linux, and cloud computing. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu. Sustaining Engineering is a critical team that handles...


  • Santiago de Chile Canonical - Jobs A tiempo completo

    This is an exciting opportunity for an engineering manager who is passionate about open source software, Linux and cloud computing. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu. Sustaining Engineering is a critical team that resolves...

  • Engineering Manager

    hace 6 meses


    Santiago de Chile Betterfly A tiempo completo

    Get Coach Pro**_¡Sé un Betterflyer! _** Betterfly es una Plataforma Digital única en su género, que permite a las empresas brindar beneficios a sus colaboradores de una forma flexible, a la vez que les permite impactar positivamente al mundo, transformando sus hábitos saludables en donaciones sociales.- Los Betterflyers creen que las historias de éxito...


  • Santiago de Chile Canonical - Jobs A tiempo completo

    Drive the future of collaborative open source development tooling as part of the Launchpad team. This is an opportunity for a motivated engineering manager with a passion for open source software, Linux, and web services to join our distributed team. Launchpad is a robust platform for managing open source development projects. It includes code hosting and...


  • Santiago de Chile Rad Hires A tiempo completo

    **Role and Responsibilities**: - Manage software engineering teams, ensuring all members work collaboratively to meet deadlines. - Plan, organize, and direct engineering activities. - Develop and implement engineering strategies, policies, and procedures. - Manage and oversee engineering projects. - Supervise engineering staff and provide guidance and...


  • Santiago de Chile Canonical - Jobs A tiempo completo

    Lead an engineering team that works across the full Linux server stack from kernel to AI workloads, to optimise Ubuntu, the world's most widely used Linux desktop and server, for the latest silicon. As a Partner Engineering Manager at Canonical your role is to manage relationships with our key technology partners by ensuring timely delivery on agreed...


  • Santiago de Chile Canonical - Jobs A tiempo completo

    This role is an opportunity for a technologist with a passion for Linux and Cloud to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at...


  • Santiago de Chile Canonical - Jobs A tiempo completo

    We are looking for an engineering manager for our Ubuntu Quality Engineering team, with a mission to take Linux distro quality to a new level through automation and large-scale data analysis. As the Ubuntu Quality Engineering Manager, you must be passionate about the future of Ubuntu, mindful of the dynamics of the open source ecosystem, and equally aware...

  • Desarrollador Back-end

    hace 6 meses


    Santiago de Chile Manager Software A tiempo completo

    Get Coach ProHola! En Manager ayudamos a las Pymes a crecer. Somos un ERP que cree que falta mucho por innovar en la industria B2B de Latinoamérica y queremos aportar nuestro granito de arena para ayudar a las Pymes a crecer. Estamos creciendo cada semana, con clientes que usan nuestro software todos los días. Contamos con una cartera de clientes en...

  • DevOps Engineer

    hace 6 meses


    Santiago de Chile Manager Software A tiempo completo

    En Manager Software estamos determinados en hacer posible el crecimiento y éxito de las empresas. Somos una empresa chilena que desarrolla ERP (Enterprise Resource Planning) y estamos creciendo a pasos agigantados, llegando a cientos de organizaciones para que usen nuestros softwares todos los días. Apoyamos a diferentes industrias para que sean...

  • Engineering Manager

    hace 2 días


    Santiago de Chile Canonical - Jobs A tiempo completo

    Redefine the embedded Linux experience with the smallest, most secure, and most reliable operating system in the IoT market. This is an opportunity for a technical engineering manager passionate about open source software, Linux, containers, security, and the developer experience, to shape the future of Linux from the smallest systems up to desktops. This...

  • Full-Stack Engineer Sr

    hace 7 meses


    Santiago de Chile Manager Software A tiempo completo

    ¿Quieres hacer posible el crecimiento de las empresas? En **Manager Software** trabajamos día a día para cumplir con este propósito, porque estamos determinados a apoyar a diferentes industrias para que sean competitivos. Como empresa que desarrolla ERP (Enterprise Resource Planning) estamos creciendo a pasos agigantados, llegando a cientos de...


  • Santiago de Chile Manager Software A tiempo completo

    En **Manager Software** estamos determinados en hacer crecer y automatizar los procesos de las Pymes a través de la tecnología. Somos una empresa chilena que desarrolla ERP y estamos en continua innovación en la industria B2B. Estamos **creciendo** a pasos agigantados y llegamos a cientos de empresa que usan nuestro software todos los días. Tenemos como...


  • Santiago de Chile Canonical - Jobs A tiempo completo

    An exciting opportunity for an exceptional open source leader passionate about Python, open source software and cloud-native computing. In this role you'll be responsible for designing and maintaining a Python framework and surrounding technologies that allow for the creation and management of software operators. In this role we value strong technical...


  • Santiago de Chile BHP A tiempo completo

    **About BHP**: At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and...

  • Engineering Manager

    hace 4 días


    Santiago de Chile Canonical - Jobs A tiempo completo

    We are scaling the Ubuntu Foundations Team which delivers the essential components of Ubuntu - our system startup, compilers, language runtimes and toolchains, as well as networking and storage config and management - and we are hiring engineering managers to enable that growth. These are highly technical management roles which require deep knowledge of the...

  • Software Engineer Manager

    hace 2 semanas


    Santiago de Chile XMS Talentos A tiempo completo

    **Descripción**: ¿Eres un apasionado por la tecnología, con experiência en liderar equipos de desarrollo y diseñar soluciones innovadoras? Estamos buscando un **Software Engineer Manager** para unirse a nuestro equipo y liderar el desarrollo de soluciones técnicas de alto nível, con impacto directo en los objetivos de negocio de nuestros...

  • Engineering Manager

    hace 3 días


    Santiago de Chile Canonical - Jobs A tiempo completo

    This is an engineering management role to lead the reboot of our Landscape systems management solution for Ubuntu. Ubuntu is growing rapidly in the enterprise, with estates expanding from cloud, to bare metal servers, to vSphere clusters, and of course desktops and devices. Ubuntu is easy to deploy and configure, one node at a time, but it's difficult to...


  • Santiago de Chile Canonical - Jobs A tiempo completo

    The world creates more than 2.5 quintillion bytes of data every day! We want to help teams to store data in open source storage on commodity hardware - safely, cheaply and simply. Our goal is to make Ceph easy to install, manage and use - from large enterprise data center installations to half-rack edge sites. We believe that distributed storage shouldn't...

  • Engineering Manager

    hace 6 días


    Santiago de Chile Canonical - Jobs A tiempo completo

    Our mission is to build a next-generation private cloud infrastructure, combining KVM, Ceph, and SDN technologies to create a data center scale cloud that 'just works' and provides mission-critical cloud for edge and core enterprise deployments. We're hiring engineering managers with experience in high-quality micro-service architectures and high-performance...