Field Technical Support Representative
hace 1 mes
Relevant years of local in country experience: > 2 years
- Good oral and written communication skills in local language + Basic English
- Good interpersonal skills
- Industry standard skills normally expected from an onsite support technician including:
- ServiceNow ticket handling
- Microsoft Windows and Apple operating system - all related issues
- How-to assistance of End User assigned IT devices and software
- Standard and non-standard HW Devices (peripherals like monitors, label printers, etc.)
- Perform basic HW support for Desktop & Laptop:
- RAM upgrade
- Keyboard exchange
- SSD HD replacement
- Assistance on Software related issues (Standard & Non-Standard)
- Microsoft Office 365 suite
- Software deployment
- Smart Hands experiences for any support team including but not limited to: MFP, Standalone, Networked Printers & Scanners, including toner replacement etc, Servers & Storage
- Smartphones & Portable Devices experiences for SIM handling and provisioning
- Meeting room support (Audio and Video Equipment)
- Network cabling and port patching, Wi-Fi network, replacement of router, HUBS and Switches (local task pertaining to Smart Hands support)
- Document management like Asset Management, Knowledge Management maintenance, Site Operations Manual, etc.
- Stock management (incoming & outgoing IT goods)
- End user training and education
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Field Technical Support
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Mobile Field Service Representatives
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Field Representative Development Program
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Junior Technical Support Analyst
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Technical Support Engineer
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Field Technical Support
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Technical Support
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Technical Support
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Santiago, Chile Lenovo A tiempo completoDescription and Requirements Job Description : Support Latin America´s Field Service agents with technical escalations to solve critical matters from customers. Coordinate tech support focals for their support in each of their countries. Participate in Quality team interlocks. Make use of key trainings to deploy with technicians & agents together...
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Field Representative Development Program
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Technical Support Analyst
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Field Support Services
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Customer Service Field Engineer
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Customer Service Representative
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Santiago de Chile Sofvio A tiempo completoWe are looking for hundreds of **Customer Service Representatives**! Compensation**:USD3 - 5/hourly.** + Overtime pay (1.5x pay rate) + Holiday pay (up to 2x pay rate) Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, and Uruguay...
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Technical Support
hace 2 semanas
Santiago, Metropolitana, Chile Lenovo A tiempo completoTechnical Support - Chile / ColombiaGeneral InformationReq #WDCareer area:EngineeringCountry/Region:ChileState:Region Metropolitana de SantiagoCity:Santiago de ChileDate:Monday, March 25, 2024Working time:Full-timeAdditional Locations : Chile - Region Metropolitana de Santiago - Santiago de ChileWhy Work at LenovoWe are Lenovo. We do what we say. We own what...
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Technical Support
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Field Service Technical
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