Healthcare Services Analyst

hace 2 semanas


Santiago de Chile AstraZeneca A tiempo completo

La posición de HealthCare Services Analyst será responsable de colaborar en el desarrollo e implementación de iniciativas que permitan mejorar la vida de los pacientes, facilitando el análisis y la visualización de datos para la toma de decisiones e identificación de oportunidades de mejora. Participar activamente en la implementación de campañas de comunicación y la gestión de las plataformas digitales para mejorar la experiência del usuario.

**Principales Tareas**:

- Desarrollar y mantener actualizados tableros de datos y reportes que faciliten la visualización y análisis de la performance del Programa de Soporte a Pacientes.
- Mapear y realizar el seguimiento del Patient Journey, cuantificando segmentos y generando insights para identificar oportunidades de mejora. Definición y monitoreo de KPIs.
- Participar en el diseño y ejecución de campañas de comunicación end to end, incluyendo el desarrollo de contenidos, armado de piezas promocionales y difusión.
- Gestionar las diferentes plataformas digitales, implementando mejoras que optimicen y potencien la experiência del usuario y la usabilidad de herramientas digitales.
- Brindar soporte y seguimiento en el diseño e implementación de iniciativas locales y/o regionales para maximizar el alcance del Programa de Pacientes, aumentar la adherencia y retención.
- Liderar el armado de presentaciones, reuniones y capacitaciones internas que permitan reflejar el impacto positivo del área y potenciar la comunicación interna.

**Requisitos**:

- Lic. en Administración / Ingeniería en sistemas / Marketing Digital o afín (recibidos o estudiantes avanzados).
- Al menos 2 años de experiência en diseño y desarrollo de reportes, análisis de datos para la toma de decisión e implementación de campañas de comunicación.
- Manejo de Excel avanzado / Power Bi (deseable) / Análisis de datos / Herramientas de marketing digital / Storytelling / Presentación de resultados / Planificación.
- Ingles Intermedio.


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