Presales Solution Consultant, Latam

hace 2 meses

Santiago de Chile Zinier A tiempo completo

**Who we are**

80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?

If you are still reading, and connect compassionately about this underserved segment, come and join us to drive Technology Equity in the global workforce.

At Zinier, we are on a mission to enable these 2.7 B Deskless Workers achieve greater success for themselves and the world around them. Guided by a deep understanding of their needs, we design software experiences that enable every Deskless Worker to excel in the field.

We are a remote-first global team headquartered in Silicon Valley. Our hybrid workforce is spread across London, Mexico City, Singapore and Bangalore, and leading investors, including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

**Why we exist**

Services shape how we live. Electricity lights up our homes. The Internet opens up our worlds. Cellular phones keep us connected no matter where we are. We take for granted the things we can turn on with the flip of a switch. But when even one of the services we depend on isn't available, the day can quickly start to go sideways.

For organizations that provide these services, some of the most important work happens in the field — in neighborhoods, across open spaces, and along millions of last miles that criss-cross the country. Every moment of downtime matters, which is why Zinier exists. Zinier empowers organizations to work smarter — from the main office to the field — to solve problems quickly, fix things before they break, and keep people in the rhythm of their days.

To do this, Zinier has created a scalable platform powered by AI-driven insights and intelligent automation that helps field service teams work smarter, better, faster, and more efficiently. We help organizations automate routine tasks so the people in the field can focus on putting their expertise to work. We work with customers in telecom and energy.

**The Position**

As a part of the Growth team, you will be a key player in driving the revenue growth for the company in LATAM. You will be the chief advisor to our target clients and a key partner of the Revenue team, and the primary role is to support sales efforts with extensive product knowledge, answering questions and demonstrating product capabilities as needed. You will act as a partner and an advocate within Zinier, collaborating closely with the Product, Marketing, Customer Success and Operations to gather insights from the industry and business through analyzing data, identifying trends, and looking around the corner to develop innovative solutions that solve clients needs and drive Zinier growth.

Solution Consultants are responsible for leading workshop and discovery engagements with customers and prospects, understanding the business process and key business metrics and translating this into customer facing presentations to support the sales effort.

Your efforts will help on four fronts: (i) Reducing the Sales cycle; (ii) Reducing Customer Acquisition Cost payback; (iii) Increasing Customer Lifetime Value, and (iv) Quarterly Bookings Growth.

**What you'll do**
- Be the business partner to Sales leadership in your region. Drive revenue growth efforts by tracking every deal and opportunity. Owns the customer experience and enablement from initial sales meetings to transition to the implementation team post deal signing.
- Use in-depth product knowledge to develop and run product workshops and demonstrations. Be comfortable holding conversations with IT personnel.
- Gather insights from the business through analyzing data, identifying trends, and looking around the corner to develop innovative solutions for sales.
- Be an advocate of consultative selling. Host workshops and discovery sessions to help customers define their business case and ideal engagement approach with Zinier.
- Manage existing client relationships in your regions as the Functional Consultant, serving as a liaison between the client and the ZInier delivery teams.
- Establish a proactive communication plan with the clients and partners.
- Collaborate with Marketing to define our internal and external content generation approach to help sell more effectively.
- Collaborate with Product and Marketing to conceptualize new solutions that will help penetrate markets/ regions; drive go-to-market launch for these solutions.
- Liaise with Revenue Enablement to define the training requirements for your region and implement them in the field.
- Liaise with Revenue Ops to develop key metrics and define performance indicators to measure the overall impact and drive continuous improvement of the business.
- Acq

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