Customer Services Representative

hace 1 mes

Santiago de Chile Caterpillar A tiempo completo

**Career Area**:
Finance

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**About Cat Financial**

**At Caterpillar, you build what matters—whether it’s the career you want, crucial work skills, strong relationships or new digital technologies. There are big jobs to be done worldwide—building critical infrastructure, bolstering local economies, meeting the demand for energy—and that work is powered by our people, which is build through diversity, aiming to achieve the best results.**

**If you are looking for personal and professional growth in a company with an inclusive culture that seeks equity, respect differences and believes in employee's potential, this is the right place We consider in all positions people with disabilities, diverse gender, culture, labor unions, political beliefs, ethnicity, religion, age, generation, race, nationality and sexual orientation.**

**Important**:

- **Don’t forget to include a resumé in English in your profile in Workday**

**JOB SUMMARY**:
**PRINCIPAL DUTIES AND RESPONSIBILITIES**:

- Addressing and resolving customer issues and inquiries. Ensuring all customer communication is clearly documented.
- Identifying issues and determining appropriate course of action for effective resolution.
- Processing results from analysis of data.
- Execution of customer service standard processes. Maintaining customer accounts and relationships.
- Most common processes: Onboarding, Buyouts, End of Term, and delivery of financial documentation

**JOB REQUIREMENTS**:
**Skills required**:
**Customer Focus**:Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

**Service Excellence**:Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

**Decision Making and Critical Thinking**:Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

**Relationship Management**:Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peer

LI

**Posting Dates**:
May 10, 2024 - May 26, 2024
Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our Talent Community.

  • Customer service representative

    hace 2 semanas

    Metropolitana de Santiago, Chile Independent Recruiter A tiempo completo

    We are looking for hundreds of customer service representatives. "Evolving the BPO services and helping with our clients´ needs to a whole new level." Compensation: USD 3 - 5/hour. + Holiday pay (up to 2x pay rate). Location: Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia,...

  • Customer service representative

    hace 2 semanas

    Metropolitana de Santiago, Chile Independent Recruiter A tiempo completo

    We are looking for hundreds of customer service representatives. "Evolving the BPO services and helping with our clients´ needs to a whole new level." Compensation: USD 3 - 5/hour. + Holiday pay (up to 2x pay rate). Location: Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia,...

  • Customer service representative

    hace 1 semana

    Metropolitana de Santiago, Chile Independent Recruiter A tiempo completo

    We are looking for hundreds of customer service representatives. "Evolving the BPO services and helping with our clients´ needs to a whole new level." Compensation: USD 3 - 5/hour. + Holiday pay (up to 2x pay rate). Location: Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia,...

  • Customer service representative

    hace 1 semana

    Metropolitana de Santiago, Chile Independent Recruiter A tiempo completo

    We are looking for hundreds of customer service representatives. "Evolving the BPO services and helping with our clients´ needs to a whole new level." Compensation: USD 3 - 5/hour. + Holiday pay (up to 2x pay rate). Location: Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia,...

  • Customer service representative

    hace 2 semanas

    Metropolitana de Santiago, Chile Independent Recruiter A tiempo completo

    We are looking for hundreds of customer service representatives. "Evolving the BPO services and helping with our clients´ needs to a whole new level." Compensation: USD 3 - 5/hour. + Holiday pay (up to 2x pay rate). Location: Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia,...

  • Customer service representative

    hace 7 días

    Metropolitana de Santiago, Chile Independent Recruiter A tiempo completo

    We are looking for hundreds of customer service representatives. "Evolving the BPO services and helping with our clients´ needs to a whole new level." Compensation: USD 3 - 5/hour. + Holiday pay (up to 2x pay rate). Location: Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia,...

  • Customer Services Representative

    hace 3 semanas

    Santiago, Chile Caterpillar A tiempo completo

    Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress...

  • Customer Service Representative

    hace 2 semanas

    Santiago, Chile Worldwide Recruiter A tiempo completo

    We are looking for hundreds of customer service representatives. “Evolving the BPO services and helping with our clients´ needs to a whole new level. ” Compensation: USD 3 - 5/hour. + Holiday pay (up to 2x pay rate). Location: Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile,...

  • Customer Service Representative

    hace 2 semanas

    Santiago, Chile Worldwide Recruiter A tiempo completo

    We are looking for hundreds of customer service representatives. “Evolving the BPO services and helping with our clients´ needs to a whole new level. ” Compensation: USD 3 - 5/hour. + Holiday pay (up to 2x pay rate). Location: Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile,...

  • Customer Service Representative

    hace 1 semana

    Santiago, Chile Worldwide Recruiter A tiempo completo

    We are looking for hundreds of customer service representatives. “Evolving the BPO services and helping with our clients´ needs to a whole new level. ” Compensation: USD 3 - 5/hour. + Holiday pay (up to 2x pay rate). Location: Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile,...

  • Customer Service Representative

    hace 1 semana

    Santiago, Chile Worldwide Recruiter A tiempo completo

    We are looking for hundreds of customer service representatives. “Evolving the BPO services and helping with our clients´ needs to a whole new level. ” Compensation: USD 3 - 5/hour. + Holiday pay (up to 2x pay rate). Location: Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile,...

  • Customer Services Representative

    hace 6 horas

    Santiago de Chile Caterpillar A tiempo completo

    **Career Area**: Finance **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and...

  • Customer Service Representative

    hace 2 semanas

    Santiago de Chile Sofvio A tiempo completo

    We are looking for hundreds of **Customer Service Representatives**! Compensation**:USD3 - 5/hourly.** + Overtime pay (1.5x pay rate) + Holiday pay (up to 2x pay rate) Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, and Uruguay...

  • Customer Support Representative

    hace 1 mes

    Santiago de Chile USVIP Services LLC A tiempo completo

    **Job description** **Requirements**: - Written English; - Be prompt, instantly respond to customer messages; - Perseverance, the ability to perform a large amount of monotonous work and process a large amount of information; - Be always available during working hours; - Be responsible and attentive to details; - PC with stable internet; - Experience in a...

  • Customer Services Representative

    hace 4 semanas

    Santiago, Chile Knewin A tiempo completo

    Career Area: Finance Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We...

  • Customer Service Representative

    hace 2 semanas

    Santiago, Chile Worldwide Recruiter A tiempo completo

    We are looking for hundreds of customer service representatives. “Evolving the BPO services and helping with our clients´ needs to a whole new level. ” Compensation: USD 3 - 5/hour. + Holiday pay (up to 2x pay rate). Location: Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile,...

  • Customer Service Representative

    hace 7 días

    Santiago, Chile Worldwide Recruiter A tiempo completo

    We are looking for hundreds of customer service representatives. “Evolving the BPO services and helping with our clients´ needs to a whole new level. ” Compensation: USD 3 - 5/hour. + Holiday pay (up to 2x pay rate). Location: Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile,...

  • Customer Service Representative

    hace 3 semanas

    Santiago de Chile Endless Cafe A tiempo completo

    **This is a long term position** **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and...

  • Customer Service Representative

    hace 3 semanas

    Santiago de Chile P&P Team A tiempo completo

    **Customer Service Representative **Vacante Fresca****: P&P Team **Publicado el**: 02-03-2024, por P&P Team. **Descripción de la Empresa**: Consultora. ACERCA DE LA VACANTE Funciones del Puesto Receiving customer orders and follow up until delivery Requisitos del Puesto Senior student or Bachelor's degree in Business Administration, industrial...

  • Customer Support Representative Travel Tech Startup

    hace 1 semana

    Santiago de Chile Prometeo Talent A tiempo completo

    **Join a Disruptive Startup** RoverPass, a startup in the RV park and campground industry, is revolutionizing the way campgrounds and RV parks drive business. With a property management system and marketing services, they help campgrounds and RV parks attract more customers. As a small and hungry team, they're looking for hands-on individuals to join...