IT Asset Management Delivery Tech Lead

hace 2 semanas

Chile SoftwareONE A tiempo completo

Job Function: Cloud & Software Services Why SoftwareONE?:
Here atSoftwareONE, we give you the flexibility to unleash your creativity,without limits. We encourage autonomy and thinking outside the box andwe can’t wait to hear your new ideas., and although all businesses sayit, we truly believe in work - life harmony. Our people are ourgreatest asset, and we’ll go the extra mile to ensure you’re happyhere.

We want our people to be their true authentic selves atall times, because that’s when real creativityhappens

L-LL1

The role:
Team leads are aligned withlocal and global vision and strategy and are accountable for the endto end quality of service delivered by the team. The ITAM team leadoversees project deliverables and supervise the day-to-day operationalactivities and ensures the even distributing the workload across theteam. They provide operational direction to the team and assist in thecoordination, implementation and communication of local and globaldelivery initiatives/changes. They assist in the identification ofservice/process, continuous improvement initiatives and provide therequired operational reports that measures operational supportmetrics. They supports the team in resolving operational issuesand

escalations.

**Daily Responsibilities**
-Coordinate and monitor the execution of all daily operationalactivities of services & teams.
- Ensuring 100% process adherenceand delivery within the defined SLA/SOW.
- Provide feedback monthlyon Continuous Improvement Initiatives based on Engagement reviews
-Proactively analyzing th quality and ensuring services/tasks aredelivered at the required level of quality.
- Performance reviewand goal setting of each member for each quarter.
- Createcustomized reports and analyze the performance of individual teammembers on customer engagements to manage team performancemonthly.
- Create & Analyze Service Performance reports & ensurecommunication of progress/status to the manager.
- Performing otherduties s assigned by direct management.
- Support defining,documenting, coordinating, and rolling out new services/tasks to teammembers.
- Planning and execution of individual team memberstrainings requirements based on the skill matrix to ensure relevantskill set is maintained within the team.
- Active management ofteam members utilization & efficiency ensuring balanced serviceengagement across the team.
- Effectively manage the teams LeaveUtilization with no impact on service delivery.
- Support inrecruitment of qualified skill requirements within theteam.

What we need to see from you:
**MinimumRequirements**:

- Strong problem-solving and consultativeskills.
- Strong Project Management experience.
- Good PeopleManagement skills with the ability to delegate work & motivate teammembers.
- Strong facilitator that can deal with conflicts andconflict resolution.

3- 4+ years of experience in the followingareas:

- Understanding of structure, delivery requirements andservices provided within is practice domain of expertise.
-Internal management course.
- professional experience in leadingteams.

**Ability to**:

- Confident individual that’shighly motivated and results-oriented.
- Well-organized individualwho can easily multitask and manage own and team’s time.
-Quality-orientated personality.
- Analytical & Logical skills.
-Good Communication and collaboration Skills (internally &externally).
- Methodical Approach.
- Good presentation skillsand being able to work effectively with anyone with differentskillsets.
- Self-driven independent work ethics that drivesinternal and external accountability.

**Benefits atSWO**:

- Employee Recognitions Programs
- A variety oftraining and development opportunities
- A work-life balance
-Vacations
- Employee Referral Bonus Program
- Multiculturalteam’s interaction
- Giving back to society
- employeeinitiatives
- ONE TREE PLANTED -> one tree for each hiringglobally
- Corporate events/ team buildings #J-18808-Ljbffr

  • IT Asset Management Business Analyst

    hace 3 días

    Santiago de Chile Brambles Group A tiempo completo

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...

  • Fci1001 - Tech Lead

    hace 6 días

    Santiago de Chile IT - Talent A tiempo completo

    **IT-Talent Headhunter SENIOR TI** busca para uno de sus clientes **Tech Lead** Requisitos/Conocimientos/Experiência: - Titulado de Ingeniería Informática, Ingeniero Civil Informática - Experiência previa liderando equipos, en desarrollo de software en células ágiles. - Conocimiento desarrollando en Backend, tales como Java, Microservicios y...

  • IT Infrastructure Manager

    hace 3 días

    Santiago de Chile Adidas A tiempo completo

    Purpose & Overall Relevance for the Organization: - Market business expects solid and best in class infrastructure support services, service management and project delivery. The IT Infrastructure Manager - Jefe de Infraestructura y Soporte TI will contribute heavily on seamless running of IT services (day to day support) as well as project delivery (opening,...

  • Asset Management

    hace 3 días

    Santiago de Chile JPMorgan Chase & Co A tiempo completo

    **JOB DESCRIPTION** This role will be responsible for supporting the development of the Asset Management business in Southern Cone based in Santiago Chile, bringing J.P. Morgan Asset Management global capabilities, strategies, and products (including ETFs, Mutual Funds, SMAs, and Alternatives), to local clients (including Pension Funds, Mutual Funds, Private...

  • Portfolio Asset Manager

    hace 6 horas

    Santiago de Chile MYTILINEOS A tiempo completo

    Mytilineos, a multinational leader in the development, construction and operation of renewable energy projects globally, is looking for a Portfolio Assest Manager for its operations in Chile. The Portfolio Asset Manager is responsible for managing a number of solar and storage assets / SPVs, mainly located in Chile, by ensuring best practice for safety,...

  • Tech Lead

    hace 5 días

    Santiago de Chile Abenis A tiempo completo

    Nos encontramos en la búsqueda de un Tech Lead o Líder de Tecnología que cumpla los siguientes requisitos: - Experiência de al menos 4 años en proyectos IVR en el sector financiero. - Experiência en liderazgo técnico y gestión de equipos de desarrollo. - Conocimientos sólidos en IVR y tecnologías relacionadas, como CTI, TTS (Text - to-Speech),...

  • Technical Lead

    hace 6 días

    Santiago de Chile Hexagon Asset Lifecycle Intelligence A tiempo completo

    **Responsibilities**: **Hexagon’s Asset Lifecycle Intelligence division** (Hexagon) is seeking a **Technical Lead **within our ALI Americas group.to work in ** Chile or Colombia**. Take a look at the description below and join us! - Ensure services best practices are being applied - Promote team skills development - Plan and coordinate tasks to...

  • Service Delivery Management Analyst

    hace 6 días

    Santiago de Chile Statkraft A tiempo completo

    Service Delivery Management Analyst - Full-time **Company Description**: Statkraft has been making clean energy possible for over a century. That is what we offer. 125 years of unrivaled expertise in supplying the world with what it needs most. We envision a world that runs entirely on renewable energy. Because in the fight against climate change, we do not...

  • Service Delivery Management Analyst

    hace 5 días

    Santiago de Chile Pacifica Continental A tiempo completo

    Our client is looking for the Business IT Analyst to join their team in Chile. The professional will be responsible for guiding the business and staff areas into the digitalization wave, by introducing new technologies in their activities or in their whole processes, in alignment with the corporate and country strategy. **_ Service Delivery Management...

  • Senior Proposals Management Administrator

    hace 3 días

    Santiago de Chile Hexagon Asset Lifecycle Intelligence A tiempo completo

    **Responsibilities**: **Hexagon’s Asset Lifecycle Intelligence division** (Hexagon) is seeking a **Senior Proposal Management Administrator to work in Chile, to** work closely with our technical teams - Sales, Professional Services, Legal, and Finance departments to prepare consulting services proposals. You will prepare an initial draft using existing...

  • Data Engineer Tech Lead

    hace 24 horas

    Santiago de Chile Neoris A tiempo completo

    **DATA ENGINEER TECH LEAD**: **Date**:May 8, 2023 **Location**: SANTIAGO, CL **Company**:NEORIS En **NEORIS**, acelerador digital que ayuda a las compañías a entrar en el futuro, estamos en búsqueda de DATA ENGINEER TECH LEAD , **Principales Responsabilidades**: Para proyecto de Servicio de Migración de Repositorio de SAP Hana a la nube de AWS, nos...

  • Cloud Operations Technical Lead Americas

    Encontrado en: beBee S CL - hace 3 semanas

    Chile WSP USA A tiempo completo

    WSP is a global leader in engineering and professional services. We pride ourselves on delivering innovative solutions to our clients and maintaining a robust IT operation to support our employees worldwide. WSPs vast global network is today comprised of over 1,000 offices, 29 data centres, 1,300 data circuits, and used by over 65,000 users. **POSITION...

  • Cloud Operations Technical Lead Americas

    Encontrado en: beBee S CL - hace 4 semanas

    Chile WSP USA A tiempo completo

    WSP is a global leader in engineering and professional services. We pride ourselves on delivering innovative solutions to our clients and maintaining a robust IT operation to support our employees worldwide. WSPs vast global network is today comprised of over 1,000 offices, 29 data centres, 1,300 data circuits, and used by over 65,000 users. **POSITION...

  • Service Delivery Management Analyst

    hace 5 días

    Santiago de Chile Statkraft A tiempo completo

    Company Description Statkraft has been making clean energy possible for over a century. That is what we offer. 125 years of unrivaled expertise in supplying the world with what it needs most. We envision a world that runs entirely on renewable energy. Because in the fight against climate change, we do not see renewable energy as part of the solution - we...

  • Tech Lead Ecommerce

    hace 3 días

    Santiago de Chile Wom A tiempo completo

    -PORQUE NADIE TE DA MAS!! Te invitamos formar parte de la Telco que la rompe en el mercado!, si eres una persona apasionada en lo que emprendes, lo haces desde la innovación y la honestidad y con valentía la enfrentar los nuevos desafíos, eres el o la futuro/a WOMer que buscamos! Buscamos un(a) Tech Lead Objetivo del Cargo: El principal objetivo es...

  • Tech Lead

    hace 2 semanas

    Chile Chile A tiempo completo

    Hoy en# TCSChile queremos invitarte a que te unas anosotros y transformemos el mundo a través de la tecnología, siendoparte de nuestro equipo como Tech Lead paraimportante cliente de rubro bancario. Experiencia: Experiencia comodesarrollador por 5+ años Bases de datos Oracle Openid Manejo experto de diferentes branching models para GIT Manejo de...

  • Order Management Delivery Professional

    hace 3 días

    Santiago de Chile Siemens A tiempo completo

    SI Chile se encuentra en búsqueda de** **Order Management Delivery Professional, responsable de garantizar de manera oportuna el suministro de productos y servicios para la división SI Eléctrica Product en Chile. Deberá gestionar los pedidos de cliente y garantizar la entrega oportuna de los mismos, hacer seguimiento a la entrega de los pedidos de venta...

  • Practicante Asset Management/gestión de Activos

    hace 5 días

    Santiago de Chile Statkraft A tiempo completo

    Descripción de la empresa **Por qué Statkraft**: Statkraft es una empresa internacional líder en generación hidroeléctrica y el mayor productor de energía renovable de Europa. El Grupo produce energía hidroeléctrica, eólica, solar, y con gas y suministra también calefacción urbana. Statkraft es una compañía global en gestión del mercado...

  • Asset Management Specialist

    hace 3 días

    Santiago de Chile The AES Corporation A tiempo completo

    En AES, elevamos la calidad de vida en todo el mundo cambiando la forma en la que la energía funciona. Todos tienen un impacto cada día en nuestros equipos pequeños y globales. Postúlese aquí para iniciar una extraordinaria carrera hoy mismo. Estamos en búsqueda de una persona que ocupe el rol de Asset Management Specialist para sumar a nuestro...

  • Solution & Delivery Manager

    hace 6 días

    Santiago de Chile Peachtree Networks A tiempo completo

    Peachtree Networks is looking for a Solution & Delivery Manager to join our team. The Solution & Delivery Manager is a key member of the Service Delivery Project Management Team. The Solution & Delivery Manager is expected to become familiar with project complexities and develop a working knowledge of the ongoing project work within their functional working...