Customer Success Architect: Mid-Market
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Terrific is building the next generation of social commerce and is hiring a Customer Success Manager to own and scale the post-sale lifecycle. You will drive onboarding, activation, adoption, retention, and expansion, turning customers into long-term growth partners.
You will collaborate with Sales, Product, and Engineering to reduce churn, increase activation, and identify expansion opportunities, all while shaping Terrific’s customer experience strategy across mid-market and enterprise
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