VOC Insights Specialist — Customer Care

Accenture Chile seeks a Customer Contact Comms Associate in Santiago. The role focuses on Voice of Customer (VOC) research as a primary skill and Service Desk as a secondary skill, with 1–3 years of experience and fluency in English and Spanish (B2).

You will work in a team, handle routine issues with guidance, and may rotate shifts as needed. The position emphasizes improving workforce performance, productivity, and cost efficiency while contributing to customer experience initiatives and