Digital Payments Analyst

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

About This Role

As a Digital Payments Analyst within the Payment Acceptance team, you will play a critical role in supporting and optimizing Ria's digital payment acceptance operations across the Americas (United States, Canada, Chile, Mexico) and additional Central and South American markets as part of our regional expansion. The role focuses on the full spectrum of digital payment methods in these regions, including local schemes and real-time rails such as Pix in Brazil, SPEI and CoDi in Mexico, PSE in Colombia, account-to-account transfers in Chile, Interac e-Transfer in Canada, and ACH in the United States, alongside traditional card processing and cash-based pay-in networks.

You will be responsible for the end-to-end performance of digital payment acceptance in these regions, including authorization rate optimization, cost management, vendor performance, and new payment method rollouts. The role requires a highly detail-oriented profile, deep knowledge of regional payment ecosystems, and the ability to navigate the diversity of payment infrastructures, regulatory frameworks, tax treatments, and consumer preferences that characterize the Americas. The Americas represent Ria's largest and most competitive corridors, so the role carries direct exposure to revenue-critical flows. While the focus is on digital, the role may evolve to cover additional areas as Ria's footprint grows.

Roles & Responsibilities

• Own performance, cost, and reliability of digital payment acceptance across the Americas, including cards (credit, debit, and local debit schemes such as Carnet, Elo, and Interac), real-time and account-to-account rails (SPEI, RTP, FedNow, Interac e-Transfer, Transferencias 3.0), ACH and local bank transfers, digital walletsand cash pay-in networks.
• Monitor and optimize authorization rates, processing costs, fees, and overall payment funnel performance across all digital payment methods in scope.
• Conduct in-depth analysis of payment trends, consumer behavior, and the competitive landscape in existing and prospective markets, supporting strategic decisions on payment method mix and market expansion.
• Support the launch and expansion of payment methods in new markets, including the Central and South America corridor expansion, working closely with local teams to ensure the right payment mix is in place from day one.
• Collaborate with Product Management and Engineering to surface optimization opportunities across the payments chain, prioritize integrations, and support the launch of new digital payment products.
• Source and evaluate new payment vendors and partners in the region, supporting commercial and technical assessments, contract negotiations, and onboarding.
• Maintain and develop relationships with external partners, including local acquirers, PSPs, card networks, and alternative payment method providers, driving dialogue around performance, commercials, and joint initiatives.
• Provide subject matter expertise on payment rules, local scheme requirements, tax treatment of payment flows, and regulatory frameworks across the Americas, partnering with Legal and Compliance to ensure adherence.
• Act as a liaison between Payments and other internal teams (Finance, Treasury, Product, Engineering, Legal), driving cross-functional alignment and ensuring payment operations are properly designed, implemented, and continuously improved.
• Serve as the regional point of contact for digital payment operational incidents, ensuring rapid resolution and proper post-incident analysis, including coordination with providers across multiple time zones.
• Create and maintain operational documentation and processes that allow payment operations to scale effici