Senior Site Admin

hace 2 días

Santiago, Metropolitana, Chile TAV Technologies A tiempo completo

Direct message the job poster from TAV Technologies

Are you ready to join TAV Technologies family and create the aviation of tomorrow?

Now It is your time to be a part of future

Who We Are?

TAV Technologies, a subsidiary of TAV Airports Holding which is a member of Groupe ADP, is a leading technology brand; designing, developing, and implementing aviation software solutions and services globally. TAV Technologies provides technology solutions to the aviation industry across 4 continents and over 20 countries, serving over 50 airports with a diverse portfolio of 40+ products and services.

What We Do:

We bring unparalleled levels of efficiency and innovation to help our clients become digital leaders and enable them to disrupt the aviation ecosystem. We do this by employing the best people in the industry working with a product-minded focus and a pragmatic, hands-on approach.

TAV Technologies as a formally recognized Research and Development (R&D) center highlights its commitment to advancing technological capabilities and developing new solutions to meet the market's changing needs.

Our Culture:

TAV Technologies offers the opportunities to work on innovative and international projects with the latest technologies in an agile and open-minded environment, develop and reward those who add value to create the aviation of tomorrow.

Our Team:

As TAV Technologies, we believe in One Team Culture and highly competitive solutions can only be developed by the motivated and enthusiastic team. That is why our team members have been selected among the top engineers and specialists in their fields. We are experts in developing solutions for aviation organizations. We win as a team

You'll collaborate and innovate with explorer spirited teams to shape cutting-edge technologies and digital transformation.

We are looking for a talented, motivated Senior Site Admin & Account Manager (Chile). If you are a master of our skill-set but have the flexibility and openness to learn new things and adapt to changes.

Come & Join us to shape the future of aviation technologies

Qualifications:

  • Bachelor's degree or equivalent experience, with a background in Computer Science or Engineering
  • At least 5 years experience in installing, upgrading and configuring applications
  • Strong understanding of web technologies and the components of web-based applications
  • Experience in some middleware products such as Apache Tomcat, JBoss EAP, IIS
  • Experience in container platforms such as Kubernetes, Docker
  • Experience with Redhat OpenShift and Kubernetes platforms on Cloud
  • Experience in Linux/Unix/Windows operating systems; configuration, implementation and administration
  • Experience in platform components such as Kafka, ActiveMQ, RabbitMQ, Keycloak, Elasticsearch, OpenSearch
  • Experience in database platforms such as MS SQL Server, Oracle
  • Experience in NoSQL databases such as Redis, Couchbase
  • Experience in failover, high availability, disaster recovery
  • Good knowledge and demonstrated troubleshooting abilities on connectivity issues due to firewall, load balancer, proxy, and others
  • Experience in monitoring tools such as Grafana, Prometheus, Dynatrace
  • Knowledge of Change, Incident and Problem Management processes, ITIL certificate is a plus
  • Experience in scripting, programming and automation
  • Aviation experience is a plus
  • Good command of written and spoken English
  • Strong customer services and problem-solving skills
  • Highly results-oriented and brings a dynamic energy to the team
  • Having no obstacle to travel domestic and international

Key Responsibilities:

  • Provide services and infrastructure operations to support internal and external customers in terms of Service Level Agreements (SLAs)
  • Ensure the correct functioning and maintenance of all internal and external, COTS and our software products
  • Involve in on-site implementation projects of our software products (Installation, configuration, maintenance, training)
  • Prepare and update project documentation
  • Perform routine and periodic upgrades and maintenance activities of our software products
  • Involve in preparing solution design & architecture with the solution architecture team
  • Prepare and submit operational and performance reports for the customers
  • Implement and maintain scalable and reliable systems infrastructure
  • Develop and implement automation tools and scripts to improve efficiency and reduce manual tasks
  • Monitor system performance and identify potential issues proactively
  • Investigate and resolve system failures and performance bottlenecks
  • Collaborate with development teams to ensure application reliability and performance
  • Identify, evaluate and implement improvement areas for the services and platforms we operate and ensure the necessary coordination
  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Develop new business opportunities with present customer requirements and company capabilities
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and partners
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Adapt to changing business environment and priorities by complex problem solving and conflict resolution
  • Undertake other duties/projects assigned

What can we offer you?

  • We offer remote working opportunities
  • Enjoy the multinational company culture as a part of the Group ADP (Aéroports de Paris)
  • Global and rewarding experience with exciting challenges and business exposure in 4 continents, 20+ countries, and 50+ airports
  • Opportunity to take responsibility from day one, improve your skills and learn continuously
  • Open-minded, Dynamic, Multi-Cultural and an Agile working environment
  • Chance to shape the future of aviation systems with the latest trends and technologies and collaborate and innovate with explorer spirited teams
  • Learning & Development opportunities for both personal and professional growth including online courses and technical trainings (Udemy, TAV Academy, Enocta, Language Courses)

Check out life at TAV Technologies

For more details about "TAV Technologies" please visit - https://www.youtube.com/watch?v=_3gs2JI2K20

If you would like to get to know more about TAV Technologies, please follow us on Instagram, LinkedIn and Medium

We are proud to announce that TAV Technologies is recognized as a "Great Place to Work" according to the Great Place To Work Institute's assessment.

Diversity & Inclusion

We are an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on age, gender, beliefs, sexual orientation, national origin, disability.

Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Information Technology
  • Industries
  • IT Services and IT Consulting and Airlines and Aviation
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