(American English) Customer Support Consultant
hace 1 semana
Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Deliver outstanding customer support via phone calls, chats, and emails Build strong and lasting customer relationships Keep up with evolving tools and technology Handle sensitive customer data with care and security Apply the latest and greatest customer happiness practices Maintain deep understanding of client solutions and meet KPI Communicate with developers and cross-functional specialists What you need to succeed in this role: Excellent English communication skills (C1/C2 for both spoken and written) At least 6 months experience in customer support is a must Tech‑savvy, able to test and troubleshoot basic technical issues Strong analytical thinking and research skills Positive, proactive and responsible attitude Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload) Will be a great plus: Experience with CRM systems Benefits: Flexible schedule Opportunity to cooperate fully remotely Inclusive international environment Compensation in USD Rewards for referring friends Balance between project workload and personal time, but also - internal health policy Responsive leadership interested in your development and long‑lasting cooperation Greenhouse conditions for self‑development A culture built on trust, with no time‑tracking requirements The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you’re a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don’t miss this opportunity and send us your CV in English to collaborate with us Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. #J-18808-Ljbffr
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Remote German-English Customer Support Consultant
hace 1 semana
, Región Metropolitana de Santiago, Chile SupportYourApp A tiempo completoA global customer support provider is seeking a Customer Support Consultant fluent in German and English to provide exceptional support in a remote setting. You will collaborate with internal teams, document cases, and troubleshoot customer issues. Candidates should possess relevant experience and strong analytical skills. This role offers a fixed schedule,...
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(fluent German
hace 1 semana
, Región Metropolitana de Santiago, Chile SupportYourApp A tiempo completoOverview (fluent German & English) Customer Support Consultant (Remote) Join our team as a Customer Support Consultant in a multicultural and multilingual environment while enjoying your home office. Be part of a world-leading SaaS, software, or hardware solutions provider. What you will do Provide exceptional customer support via emails and calls Document...
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Remote Customer Support Consultant | Tech-Savvy
hace 6 días
, Región Metropolitana de Santiago, Chile SupportYourApp A tiempo completoA leading support services provider is looking for a Customer Support Consultant in Chile. You will thrive in a multicultural environment, where you will communicate with customers, meet KPIs, and enhance customer satisfaction using your excellent Czech and English communication skills. Embracing cutting-edge technology and maintaining knowledge of client...
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Fluent Hebrew
hace 2 días
Santiago de Chile SupportYourApp A tiempo completo**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...
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Chile Chico SupportYourApp A tiempo completo**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a **Customer Support and Pre-Sales Consultant**today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and...
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Customer Support Consultant
hace 7 días
Santiago, Metropolitana, Chile SupportYourApp A tiempo completoWho we are?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...
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Customer Support Consultant
hace 2 semanas
Santiago, Metropolitana, Chile SupportYourApp A tiempo completoWho are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...
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Customer Support Consultant
hace 6 horas
Santiago, Metropolitana, Chile SupportYourApp A tiempo completoWho are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...
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Santiago, Chile SupportYourApp A tiempo completoWho are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of...
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(fluent Czech) Customer Support Consultant
hace 6 días
, Región Metropolitana de Santiago, Chile SupportYourApp A tiempo completoPassionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
