Operations Specialist
hace 4 semanas
Operations Specialist - Record Request Triager | Santiago | Remote Title: Operations Specialist – Record Request TriagerLocation: Santiago, Chile (Remote)Type: Full-Time We are seeking an Operations Specialist Record Request Triager to support a fast-moving healthcare documentation and medical records organization. This role is essential in ensuring that all incoming medical record requests are properly reviewed, validated, and prepared for downstream processing. You will serve as the first layer of quality control, helping the organization maintain compliance with HIPAA and state-by-state release requirements while ensuring a smooth, efficient records retrieval workflow. You will work closely with internal teams, legal and healthcare partners, and technology platforms to ensure that request packets are complete, compliant, and ready for release to providers. This role directly influences the speed and accuracy of the medical records retrieval lifecycle, so strong attention to detail, excellent communication skills, and a process-driven mindset are critical. Key Responsibilities Review Release of Information (ROI) forms to ensure compliance with HIPAA and applicable state regulations. Validate accuracy of authorization details, including dates, signatures, patient data, and permitted information. Confirm all required documents are included and formatted correctly before a request is submitted. Identify incorrect, incomplete, or noncompliant requests and take corrective steps. Edit and correct scanned PDFs, ensuring clarity, accuracy, and completeness of submissions. Combine, annotate, or update forms based on internal standards and customer instructions. Ensure all documents follow naming conventions and organizational guidelines. Notify clients promptly when requests are incomplete or invalid, providing clear guidance on what is missing. Communicate professionally and concisely via email or internal channels. Escalate issues requiring further clarification or decisions. Identify recurring errors or inefficiencies across requests. Recommend improvements in process flow, tooling, and documentation. Collaborate with internal partners to refine SOPs and enhance operational accuracy. What You Bring Prior experience in medical records retrieval, ROI processing, or related healthcare administrative workflows. Strong understanding of HIPAA and state-specific release-of-information requirements. Excellent English communication skills (concise, professional, customer-friendly). Proficiency in Adobe Acrobat and PDF manipulation (PDF wizard capability). Extreme attention to detail and ability to spot small but critical discrepancies. Strong ownership mindset; dependability; ability to work through repetitive tasks with consistency. Long-term commitment and desire to grow within a high-performance operations team. Benefits & Why Work With Us Long-term stability with opportunities for professional growth as workflows and operational needs expand. Collaborative, fast-moving environment that values proactive thinking and constant improvement. Direct contribution to a mission-critical healthcare operational function. Opportunities for overtime for those who prefer increased workload and responsibility. Apply Here: #J-18808-Ljbffr
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Remote Real Estate Agent Operations Specialist
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WorkFromHome, Chile eXp Chile A tiempo completoA leading real estate brokerage is seeking an Agent Operations Specialist to support agents and ensure compliance in real estate transactions. This all-remote position allows you to work from anywhere in Chile. Candidates should possess strong communication, organizational skills, and a solid understanding of real estate operations. Fluency in Spanish and...
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Remote Operations Specialist — Record Request Triager
hace 4 semanas
WorkFromHome, Chile OpsArmy Careers A tiempo completoA healthcare documents organization in Santiago is seeking an Operations Specialist - Record Request Triager to ensure compliance and accuracy in medical record requests. The role requires a keen attention to detail and strong communication skills as it directly impacts the efficiency of the medical records retrieval process. Ideal candidates should have...
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Operations Specialist
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WorkFromHome, Chile OpsArmy Careers A tiempo completoOperations Specialist - Inbound Document Monitor Remote, Night Shift (PH). Full‑Time position. Apply here: We are hiring an Inbound Document Monitor to support medical records operations by managing incoming documents, validating completeness, and ensuring each request moves through the workflow accurately. You will be the first step in the documentation...
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Executive Operations
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WorkFromHome, Chile Ottomatik.io A tiempo completoExecutive Operations & Virtual Assistant Hi there! We are South and our client is looking for an Executive Operations & Virtual Assistant! Note to Applicants Eligibility: This position is open to candidates residing in Latin America. Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered....
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Operations Specialist
hace 3 semanas
WorkFromHome, Chile Opsarmy A tiempo completoJob Description: Inbound Document Monitor Position Type: Full-Time Schedule: Remote, Night Shift (PH) Apply here: https : / / operationsarmy.com / application About the Role We are hiring an Inbound Document Monitor to support medical records operations by managing incoming documents, validating completeness, and ensuring each request moves through the...
