Coupa Regional Support Specialist
hace 1 mes
Glencore is one of the world's largest diversified natural resources companies and a leading producer and trader of over 60 products essential for everyday life. Through a global network of assets, customers, and suppliers, we produce, process, recycle, source, market, and distribute the raw materials that enable decarbonization while meeting current energy needs. With around 140,000 employees and contractors and a strong presence in more than 35 countries—across both established and emerging natural resource regions—our marketing and industrial activities are supported by a global network of over 40 offices.
In this key role, the Coupa Regional Support Specialist will focus on the maintenance, improvement, and strategic support of the Coupa platform. The Specialist will be responsible for integrating Coupa within the existing procurement landscape, involving multiple systems such as SAP and Mincom Ellipse, to maximize efficiency and support compliance. This role will also ensure that our procurement processes align with corporate standards and support the risk management requirements across the region.
As a Coupa Regional Support Specialist , you’ll take on a multifaceted role, offering technical expertise and leadership around the use of Coupa within various business processes. This role involves:
- Providing technical support for Coupa, including troubleshooting, configuration, and improvements to the system to align with evolving business needs.
- Developing business cases for new Coupa features, modules, or products, performing research, and integrating innovations that enhance our standard procurement systems.
- Overseeing integrations between Coupa and other ERPs like SAP and Mincom, as well as supporting systems such as Boomi and PowerBI to maintain an interconnected procurement ecosystem.
You will be a subject matter expert for Coupa S2P (Source to Pay) and procurement standards, helping guide colleagues across different regions and ensuring that Coupa aligns with organizational goals. This role requires a unique blend of functional and technical skills, along with experience in S2P or related ERP systems. The ideal candidate will be adept at translating complex technical issues into understandable solutions for diverse audiences, equipped with project management expertise, and capable of fostering collaborative learning environments across departments.
The position reports directly to the Coupa Global Support Manager and works in close partnership with regional middleware and support teams. This specialist role requires strong project management skills, technical expertise in S2P, and the ability to communicate complex technical information clearly across diverse teams.
Key Responsibilities
- Represent regional requirements in the Coupa Change Control Board, ensuring the Coupa platform supports compliance and procurement goals.
- Customize, test, and implement new Coupa features to enhance business processes.
- Coordinate closely with ERP support teams to facilitate seamless integration and alignment of initiatives across systems.
- Regularly analyze and report on KPIs to track the value Coupa brings to each site, identify new improvement opportunities, and share insights with local teams.
- Configure Coupa Risk Assess to meet compliance requirements, support vendor onboarding, and manage program adaptations as compliance needs evolve.
- Lead internal communication for Coupa rollouts, enhancements, and updates, ensuring clear information flow to all stakeholders.
- Maintain up-to-date functional design documentation, ensuring consistency with system changes and alignment with Glencore’s procurement standards.
About the profile:
- Bachelor’s degree in Business, IT, or related field, with 5+ years in S2P environments.
- In-depth knowledge of Coupa S2P and ERPs (SAP, Mincom).
- Strong skills in data analytics and reporting, with PowerBI experience preferred.
- Proven leadership, project management, and communication skills.
- Fluent in English and at least one regional language; ability to travel as needed.
Why Join Us
This position offers a competitive remuneration package and a chance to contribute to procurement excellence within Glencore’s global operations. Be part of an innovative team driving process improvement and ensuring operational compliance.
At Glencore Copper SAOP, we are committed to fostering a diverse and inclusive work environment that encourages the full and active participation of everyone within our organization, adhering to fair employment practices.
How to apply:- Start your application by clicking the "begin" button.
-
Coupa Regional Support Specialist
hace 1 semana
Santiago, Chile Glencore A tiempo completoGlencore is one of the world's largest diversified natural resources companies and a leading producer and trader of over 60 products essential for everyday life. Through a global network of assets, customers, and suppliers, we produce, process, recycle, source, market, and distribute the raw materials that enable decarbonization while meeting current...
-
Coupa Regional Support Specialist
hace 1 mes
Santiago de Chile Glencore A tiempo completo**Job highlights** - Be Part of a Growing Team - Santiago, Santiago Province, Chile - Work with leaders in your field **Job ID** - 11O - 002486/24**Closing date** - Never**Last Updated** - 14/11/2024*** Global Inbound Procurement Peru / Chile / Colombia / Argentina Glencore is one of the world's largest diversified natural resources companies and a...
-
Support Expert Coupa
hace 2 semanas
Santiago de Chile Equans Chile A tiempo completoEQUANS Chile (EQCL), se encuentra en búsqueda de SUPPORT EXPERT COUPA que cumpla con los procedimientos establecidos y cuya función principal será asegurar que las aplicaciones y sistemas utilizados por una organización, funcionen de manera óptima y continua. Invitamos a postular a todas las personas que cumplan con los siguientes requisitos para la...
-
Procure to Pay Support Specialist
hace 6 meses
Santiago de Chile Vacasa A tiempo completo**Why Vacasa** We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. You'll fit right in here if you're curious, entrepreneurial, and thrive in a...
-
Regional Process Specialist
hace 2 meses
Santiago de Chile Epiroc AB A tiempo completo**About Epiroc**: Epiroc is a multinational company with a presence in 150 countries; which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation,...
-
Regional Process Specialist
hace 4 semanas
Santiago, Chile Epiroc Group A tiempo completoPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Regional Process Specialist Functional area: Supply Chain Onsite or Remote: Hybrid Primary Skills: Country/Region: CL City: Santiago Location: Santiago, Santiago Metropolitan Region, CL, 8320000 Company name: Epiroc Chile S.A.C. Date of posting: Nov...
-
Regional Process Specialist
hace 3 días
Santiago, Chile Epiroc A tiempo completoAbout Epiroc: Epiroc is a multinational company with a presence in 150 countries; which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation,...
-
Application Support Specialist
hace 7 meses
Santiago de Chile InterSystems A tiempo completoThe Application Specialist (Support) will contribute to the continual product improvement and quality of the InterSystems service offering, by providing functional knowledge and product support services. The Application Specialist (Support) will manage and prioritize customer support requests related to our software for the Patient Administration and...
-
Global Executive Support Specialist
hace 1 mes
Santiago, Metropolitana, Chile Willis Towers Watson (WTW) - Insurance Services A tiempo completoAbout the Role: We are seeking a highly skilled Global Executive Support Specialist to join our team at Willis Towers Watson (WTW) - Insurance Services.
-
Technical Support Specialist: Customer Experience Expert
hace 1 semana
Santiago, Metropolitana, Chile Medium A tiempo completoCustomer Support Role OverviewWe are seeking a skilled Technical Support Specialist to join our team. As a customer experience expert, you will be responsible for providing top-notch support to our clients.
-
Regional HR Service Management Specialist
hace 7 meses
Santiago de Chile Siemens Energy A tiempo completoExperienced Professional **A Snapshot of Your Day** As a Regional HR Services Management Specialist you will work closely with the Regional HR Services Lead, also interfacing with colleagues from other regions and global. You will have responsibility for managing / overseeing HR operations currently being delivered through an ecosystem of providers,...
-
Sales Support Specialist
hace 6 meses
Santiago de Chile ABB A tiempo completo**Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Human Rights Specialist
hace 2 semanas
Santiago, Metropolitana, Chile United Nations A tiempo completoThis is a specialist role in the United NationsJob Category: Professional and Higher Categories, P-4Estimated Salary: $74,764 per annumThe Regional Office of the High Commissioner for Human Rights (OHCHR) for South America in Santiago, Chile is seeking a Human Rights Specialist.The incumbent will report to the Senior Human Rights Officer (Economist) and have...
-
Sales Support Specialist
hace 6 meses
Santiago de Chile Rijk Zwaan A tiempo completoHow does your role as Specialist Sales Support look like? As a Sales Support Specialist, you will be part of our Sales Support department. In your position you will be responsible for the Customer Service and performing order deliveries of vegetable seeds according to client instructions. In doing so, you take care of the administrative processing of orders...
-
Customer Support Specialist
hace 4 semanas
Santiago, Metropolitana, Chile SupportYourApp A tiempo completoJob DescriptionWe are seeking a skilled Customer Support Specialist to join our team at SupportYourApp. In this role, you will be responsible for providing exceptional technical and customer support via various communication channels.The ideal candidate will have excellent language skills in German and English, with the ability to work collaboratively in a...
-
Regional Nutrition Communication Specialist
hace 1 mes
Santiago, Metropolitana, Chile FAO A tiempo completoAbout the RoleWe are seeking a highly skilled Regional Nutrition Communication Specialist to join our team at FAO. As a key member of our Regional Priority 2: Ending hunger and achieving food security and nutrition (Better Nutrition), you will be responsible for developing and implementing a communication strategy that encompasses all projects related to...
-
Customer Support Specialist
hace 4 meses
Santiago de Chile WOLF A tiempo completo**Who We Are**: We’re a small but mighty team based in Austin at the forefront of on-demand staffing platforms. At WOLF, we empower staffing companies to transform into dynamic labor marketplaces - think of us as the Shopify for staffing businesses. We’re venture-backed, have been in the game for three years, and are looking for a customer support...
-
Technical Customer Support Specialist
hace 6 meses
Santiago, Chile Jules A tiempo completoHi there! We are Jules and our client is looking for a **Technical Customer Support Specialist!** **Note to Applicants**: - **Application Language**:Please submit your CV in English. Applications submitted in other languages will not be considered. **About the Position** We are seeking a passionate and technical customer support specialist to join our...
-
Software Support Specialist
hace 2 meses
Santiago de Chile Incrementum A tiempo completo**Job description** Our Client is a fast-growing software company looking for a new **Software Support Specialist **! You have the opportunity to join a small team and make a difference from the ground-up for a personalized experience. **What You’ll Be Doing**: - Work directly with customers to help them configure web based software - Resolve technical...
-
Regional Logistics
hace 7 meses
Santiago de Chile Boart Longyear A tiempo completoSantiago, Chile - Reqid**: 15051BR** - Job Category**: GDS** At Veracio, we’re unlocking the value and utility of scarce resources, and it all starts with the orebody. Whether that’s unlocking hard-to-find minerals that are critical for a sustainable future. Or liberating time through the automation workflows from exploration through to production...