Clinical Secretary

hace 7 días


Hospital, Chile NHS Scotland A tiempo completo

Clinical Secretary - Surgical & Critical Care Provide front‑line secretarial support for multiple surgical and critical care specialists, covering during absences, managing clinical documentation, and coordinating clinician activity across the Department. Responsibilities Provide secretarial support for multiple specialties across surgical & critical care, including covering during absences. Type dictated clinical letters (discharges, clinic follow‑ups, onward referrals, legal reports) and clinical notes; type minutes when appropriate; prioritise work to meet agreed service standards. Organise clinical activity for clinicians and re‑arrange activities when required (out‑patient clinics, operating lists); support theatre scheduling. Follow up administrative tasks requested by clinicians, such as booking appointments, arranging investigative tests, chasing up diagnostic results, and anticipating problems (clashing appointments, delays in results). Maintain accurate coded records in electronic systems capturing patient journeys (e.g., appointment bookings Trakcare). Maintain neat paper‑based case records, collecting and delivering them urgently for ongoing care. Answer patient enquiries, book appointments, and arrange suitable appointments with clinicians. Open mail, take appropriate administrative action and direct to the relevant clinician. Manage diary arrangements for clinicians and organise meetings. Contribute to regular performance reviews within the administrative and clinical teams, identifying improvement opportunities for quality and efficiency of services. Qualifications SVQ Level 2 qualification (or equivalent) plus at least 2 years’ experience in healthcare administration or 3 years in a secretarial role. Understanding of medical terminology and strong communication skills with patients, clinicians, and colleagues. Excellent organisational skills and strong competence with relevant IT systems. Audio typing skills. Proficiency in software systems (Trakcare, Winscribe Digital Dictation) and Microsoft Office packages. Ability to prioritise, work independently, and under pressure. Driving licence (full UK/EU/EEA licence) required for all vacancies where a driving licence is necessary. Contract Type Fixed‑term or secondment for 6 months, full time (37 hours per week) with a 9–5 working pattern. The role will be based in Surgical and Critical Care at University Hospital Hairmyres. Benefits Minimum of 27 days annual leave (increasing with length of service). Minimum of 8 public holiday days. Membership of NHS Pension Scheme with life insurance benefits. Paid sick leave (increasing with length of service). Occupational health services. Employee counselling services. Work‑life balance policies and procedures. Application & Contact Send your application via NHS Lanarkshire’s recruitment portal. For enquiries, contact Lesley Mulvaney, Operational Admin Manager ( ) or Nicole Hetherington, Recruitment Administrator ( ). Include the job title and reference number in your email. NHS Lanarkshire is committed to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience. #J-18808-Ljbffr


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