Principal Site Reliability Engineer

Principal Site Reliability Engineer – Sovos Latinoamérica Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever‑changing regulatory landscape. As part of Sovos CloudOps/engineering organization, you will be responsible for optimizing the performance and scalability of Sovos SaaS offering. You will have many opportunities to bring tremendous impact to our products and customer experience while constantly learning new technology. Key Responsibilities Cost Monitoring & Analysis – Continuously monitor cloud and marketplace spending across all accounts and services, identifying cost trends, anomalies, and optimization opportunities through detailed financial reporting and dashboards Cost Optimization Strategy – Partner with development teams and engineering leaders to implement cost reduction initiatives, including rightsizing instances, optimizing storage classes, and eliminating unused resources Budget Management & Forecasting – Establish and maintain departmental cloud budgets, create accurate cost forecasts, and provide proactive alerts when spending approaches defined thresholds Reserved Instance & Savings Plans Management – Analyze usage patterns to recommend optimal Reserved Instance and Savings Plans purchases, managing renewals and modifications to maximize cost savings Cross‑Team Collaboration – Work directly with development teams to educate on cost‑efficient architectural patterns, implement tagging strategies, and establish cost accountability frameworks Financial Reporting & Governance – Create comprehensive cost reports for leadership, establish chargeback/showback models, and develop policies for cloud resource governance and cost control Tool Implementation & Automation – Deploy and maintain cost management tools, create automated cost optimization workflows, and integrate financial operations into existing DevOps processes Performance vs. Cost Balance – Help teams find the optimal balance between application performance requirements and cost efficiency, ensuring business objectives met within budget constraints Specific Tasks Monitor real‑time AWS spending across multiple accounts and services using tools like Cost Explorer, CloudWatch, and third‑party platforms Identify cost anomalies, usage spikes, and billing discrepancies Create detailed cost attribution models to track spending by team, project, or business unit Rightsize EC2 instances based on utilization metrics and performance requirements Optimize storage costs by analyzing access patterns and recommending appropriate storage classes (S3 IA, Glacier, etc.) Implement automated shutdown schedules for non‑production environments Eliminate orphaned resources like unattached EBS volumes, unused elastic IPs, and idle load balancers Develop and manage cloud budgets with automated alerting systems Create accurate cost forecasts based on usage trends and business growth projections Establish tagging strategies for cost allocation and chargeback models Negotiate and manage Reserved Instances and Savings Plans portfolios Educate development teams on cost‑efficient architecture patterns and best practices Review new service deployments for cost implications before implementation Collaborate with DevOps teams to integrate cost considerations into CI/CD pipelines What We Need From You BS in Computer Science with 7 years or more of experience in similar activities High AWS knowledge Excellent English communication skills Passion for identifying and solving monitoring, performance and scalability challenges Industry experience with SaaS architecture, preferably in the areas of monitoring, scalability, capacity and performance optimization Background in high‑performance computing, service level objectives (SLOs) and service level indicators (SLIs) to represent and measure service quality and distributed systems Large‑scale, distributed software design & development experience in a Unix/Linux environment Well‑versed in performance metrics & algorithms as well as strong analytical and debugging skills What Sovos Offers You Comprehensive health benefits Life insurance Bi‑weekly meeting free days Mentoring programs Globally recognized training and development programs Sovos is an equal‑opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose‑built for always‑on compliance capabilities, our scalable IT‑driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud‑based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries — including half the Fortune 500 — trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program, more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. Location: Santiago, Santiago Metropolitan Region, Chile Referrals increase your chances of interviewing at Sovos Latinoamérica by 2x. Job Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Engineering and Information Technology Industries: Software Development #J-18808-Ljbffr