Learning Administrator- Santiago
hace 1 semana
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.
From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at
Job Summary
GP will provide a High-Quality Learning Admin based in Chile to provide services with excellent communication, organizational, administrative, customer service, and critical thinking skills. Main tasks will include:
Main Activities:
- Drives collaboration with relevant key stakeholders to align the local portfolio in the countries based on the yearly calendar for demand management planning.
- Managing changes, updates, reports, and communications during the phases of the demand management process.
- Focused on Customer Management, responding in a timely manner to emails/calls from service providers or directly with the business & HR areas.
- Managing relevant information to understand the learning portfolio and organize training while being aware of market prices and ensuring compliance with defined price boundaries.
- Sharing detailed descriptions of relevant information for the Admins to organize and track events.
- Identifying alternative learning products that could be phased out or replaced based on the needs of specific areas in the organization as special projects.
- Troubleshooting and resolving complex problems regarding portfolio design and/or implementation with specific businesses.
- Driving continual process and service improvements for assigned programs.
- Management of customer feedback.
- Working with external vendors and internal resources to coordinate the delivery of learning programs.
Requirements:
- Learning management system (LMS) experience.
- Experience as a Trainee in Learning & Development or general Business Administration functions.
- Experience with data management/storage, workflow management, and/or custom software applications.
With more than 4,000 employees in over 30 countries, diversity at GP Strategies is second nature Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our people, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, enabling us to work smarter.
GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.
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