Applications Systems Specialist- Pre and Post-Sales
hace 3 semanas
Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The PositionUbicación: Santiago de Chile
¿Quiénes somos?
En Roche, somos pioneros en el campo de la biotecnología y nos dedicamos a mejorar la salud y el bienestar de las personas en todo el mundo. Con un enfoque en la innovación y la excelencia, buscamos talentos excepcionales que se unan a nuestro equipo y contribuyan a nuestros objetivos.
Descripción del puesto:
Estamos en la búsqueda de un Especialista de Aplicaciones en el área de Biología Molecular, Secuenciación y Anatomía Patológica, quien será responsable de brindar soporte técnico y capacitación a nuestros clientes. Este rol es crucial para garantizar la satisfacción del cliente y el éxito de la implementación de nuestros productos y soluciones en el mercado.
Responsabilidades:
- Proveer soporte técnico y capacitación a los clientes sobre productos y soluciones en biología molecular, secuenciación y patología.
- Colaborar con equipos de ventas y marketing para comprender y abordar las necesidades de los clientes.
- Realizar demostraciones de productos y presentaciones técnicas.
- Participar en la resolución de problemas técnicos y en el desarrollo de soluciones personalizadas para clientes.
- Mantenerse actualizado con los avances científicos y tecnológicos en el campo de la biología molecular y la secuenciación.
- Apoyar en la creación de materiales educativos y documentación técnica para clientes y personal interno.
Requisitos:
- Título universitario de Bioquímico, Biólogo, Tecnólogo Médico o profesión a fin.
- Experiencia práctica y analítica en técnicas de Biología Molecular y Secuenciación asociadas al diagnóstico clínico.
- Experiencia y conocimiento en el área de Anatomía Patológica.
- Habilidades demostradas en la presentación y comunicación de información técnica a audiencias diversas. Capacidad para interactuar con encargados de laboratorio, Patólogos y personal de la salud en general.
- Experiencia en formar y entrenar personal en técnicas de biología molecular o patología, así como en desarrollar materiales educativos.
- Capacidad para resolver problemas de manera creativa y efectiva.
- Habilidades interpersonales y con foco el cliente.
- Disponibilidad para viajar fuera y dentro del país según sea necesario.
- Manejo de inglés medio-avanzado. Capacidades de comunicación en inglés fluido para escalar casos a global e interactuar con colegas y referentes.
- Capacidad para trabajar bajo presión y de manera autogestionada.
Deseables:
- Experiencia previa en un rol de especialista de aplicaciones o similar.
- Conocimientos técnicos de secuenciación de nueva generación (NGS).
- Experiencia en entorno de laboratorio clínico.
- Experiencia previa en plataformas de diagnóstico clínico de Roche.
- Afinidad por el uso de herramientas digitales y de inteligencia artificial.
Beneficios:
- Oportunidad de trabajo en una empresa líder en biotecnología.
- Desarrollo profesional y oportunidades de crecimiento.
- Entorno de trabajo inclusivo y colaborativo.
- Competitivo paquete salarial y beneficios.
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an Equal Opportunity Employer.
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