Applications Systems Specialist- Pre and Post-Sales

hace 3 semanas


Santiago, Metropolitana, Chile Roche A tiempo completo

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

Ubicación: Santiago de Chile

¿Quiénes somos?

En Roche, somos pioneros en el campo de la biotecnología y nos dedicamos a mejorar la salud y el bienestar de las personas en todo el mundo. Con un enfoque en la innovación y la excelencia, buscamos talentos excepcionales que se unan a nuestro equipo y contribuyan a nuestros objetivos.

Descripción del puesto:

Estamos en la búsqueda de un Especialista de Aplicaciones en el área de Biología Molecular, Secuenciación y Anatomía Patológica, quien será responsable de brindar soporte técnico y capacitación a nuestros clientes. Este rol es crucial para garantizar la satisfacción del cliente y el éxito de la implementación de nuestros productos y soluciones en el mercado.

Responsabilidades:

  • Proveer soporte técnico y capacitación a los clientes sobre productos y soluciones en biología molecular, secuenciación y patología.
  • Colaborar con equipos de ventas y marketing para comprender y abordar las necesidades de los clientes.
  • Realizar demostraciones de productos y presentaciones técnicas.
  • Participar en la resolución de problemas técnicos y en el desarrollo de soluciones personalizadas para clientes.
  • Mantenerse actualizado con los avances científicos y tecnológicos en el campo de la biología molecular y la secuenciación.
  • Apoyar en la creación de materiales educativos y documentación técnica para clientes y personal interno.

Requisitos:

  • Título universitario de Bioquímico, Biólogo, Tecnólogo Médico o profesión a fin.
  • Experiencia práctica y analítica en técnicas de Biología Molecular y Secuenciación asociadas al diagnóstico clínico.
  • Experiencia y conocimiento en el área de Anatomía Patológica.
  • Habilidades demostradas en la presentación y comunicación de información técnica a audiencias diversas. Capacidad para interactuar con encargados de laboratorio, Patólogos y personal de la salud en general.
  • Experiencia en formar y entrenar personal en técnicas de biología molecular o patología, así como en desarrollar materiales educativos.
  • Capacidad para resolver problemas de manera creativa y efectiva.
  • Habilidades interpersonales y con foco el cliente.
  • Disponibilidad para viajar fuera y dentro del país según sea necesario.
  • Manejo de inglés medio-avanzado. Capacidades de comunicación en inglés fluido para escalar casos a global e interactuar con colegas y referentes.
  • Capacidad para trabajar bajo presión y de manera autogestionada.

Deseables:

  • Experiencia previa en un rol de especialista de aplicaciones o similar.
  • Conocimientos técnicos de secuenciación de nueva generación (NGS).
  • Experiencia en entorno de laboratorio clínico.
  • Experiencia previa en plataformas de diagnóstico clínico de Roche.
  • Afinidad por el uso de herramientas digitales y de inteligencia artificial.

Beneficios:

  • Oportunidad de trabajo en una empresa líder en biotecnología.
  • Desarrollo profesional y oportunidades de crecimiento.
  • Entorno de trabajo inclusivo y colaborativo.
  • Competitivo paquete salarial y beneficios.
Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.

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