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Growth Operations Associate
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Overview Genesis Orthopedics & Sports Medicine is seeking a highly motivated, detail-oriented Growth Operations Associate to support our expanding operations and lead growth-focused initiatives across the organization. This role is ideal for a dynamic, resourceful individual who thrives in a fast-paced environment, enjoys cross-functional collaboration, and is passionate about making a meaningful impact in healthcare delivery. Responsibilities Operational Support – Improve and streamline internal workflows to drive operational efficiency across departments Operational Support – Manage internal systems such as EPIC and CRM platforms to track leads, referrals, and key growth metrics Operational Support – Develop, document, and standardize operational processes and best practices Business Development – Partner with leadership to identify and evaluate opportunities for market expansion and revenue growth Business Development – Conduct market research and data analysis to support strategic planning and business decisions Business Development – Monitor performance metrics and deliver insightful reports and recommendations Marketing & Outreach – Collaborate with the marketing team to develop and execute campaigns aimed at acquiring new patients Marketing & Outreach – Maintain and strengthen relationships with referral sources, partners, and external stakeholders Marketing & Outreach – Track outreach efforts and performance, providing data-driven insights to optimize strategies Project Management – Oversee growth-related projects from initiation to completion, ensuring alignment with organizational goals Project Management – Provide regular updates on project progress, roadblocks, and key milestones to stakeholders Administrative Support – Coordinate and schedule meetings, events, and stakeholder follow-ups Administrative Support – Assist with other growth-related tasks and special projects as needed What We’re Looking For Strong organizational and analytical skills Excellent communication and teamwork abilities Familiarity with CRM platforms and healthcare systems (experience with EPIC is a plus) A proactive and solutions-oriented mindset, fueled by a passion for healthcare innovation Qualifications Education: Bachelor's degree in business, healthcare administration, operations, or a related field Experience: A minimum of 2 years in operations, business development, or a comparable role. Experience in the healthcare or medical industry is highly desirable Skills Proficiency in CRM systems, spreadsheets (Excel/Google Sheets), and data analysis tools Outstanding communication and interpersonal skills Strong organizational skills and ability to multitask effectively Analytical thinker with a focus on solving problems and enhancing processes Capable of working both independently and as part of a dynamic team Preferred: Familiarity with Lean Six Sigma or other process improvement methodologies Benefits Why Join Genesis Orthopedics & Sports Medicine? Supportive Team - Be part of a compassionate and professional healthcare team that values collaboration. Competitive Compensation - Enjoy a strong base salary with opportunities for performance-based bonuses. Career Growth - Access pathways for professional development and advancement within our innovative practice. Meaningful Impact - Help us revolutionize healthcare by making top-tier orthopedic care accessible to everyone. Apply today and be part of something truly transformative at Genesis Orthopedics & Sports Medicine. #J-18808-Ljbffr
