Growth Operations Associate

hace 7 días


Santiago, Metropolitana, Chile Genesis Orthopedics & Sports Medicine A tiempo completo

About Us
Genesis Orthopedics & Sports Medicine is a premier provider of high-quality orthopedic care and sports medicine services. Our mission is to deliver innovative, compassionate, and cutting-edge treatments that help patients recover, perform, and thrive. We are committed to making top-tier orthopedic care accessible to all, challenging the status quo with bold innovation and patient-centered solutions.

Job Description
Genesis Orthopedics & Sports Medicine is seeking a highly motivated and detail-oriented Growth Operations Associate to support our expanding operations and drive growth initiatives across our organization. This position is ideal for a dynamic individual who thrives in a fast-paced environment and is passionate about improving processes, supporting business development efforts, and contributing to our mission of providing high-quality orthopedic care to all.

Key Responsibilities:

  1. Operational Support:
    • Streamline workflows and support cross-departmental coordination to optimize operational efficiency.
    • Oversee and maintain internal systems (e.g., EPIC, CRM platforms) to track leads, referrals, and growth initiatives.
    • Assist in the development and documentation of operational processes and best practices.
  2. Business Development:
    • Collaborate with leadership to identify opportunities for market expansion and revenue growth.
    • Conduct research and analyze data to support strategic planning and decision-making.
    • Monitor performance metrics, generate reports, and present findings to the team.
  3. Marketing & Outreach:
    • Partner with the marketing team to create and implement campaigns for new patient acquisition.
    • Maintain relationships with referral sources, partners, and stakeholders to support growth objectives.
    • Track and analyze the performance of outreach efforts and propose adjustments as needed.
  4. Project Management:
    • Manage growth-related projects from inception to completion, ensuring deadlines and goals are met.
    • Communicate progress and challenges to relevant stakeholders regularly.
  5. Administrative Duties:
    • Schedule and coordinate meetings, events, and follow-ups with key stakeholders.
    • Support other growth-related activities and ad-hoc tasks as needed.

Requirements

Qualifications:

  • Education: Bachelor's degree in business, healthcare administration, operations, or a related field.
  • Experience: At least 2 years of experience in operations, business development, or a similar role. Healthcare or medical industry experience is a strong plus.

Skills:

  • Proficiency in CRM systems, spreadsheets (Excel/Google Sheets), and data analysis tools.
  • Exceptional communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Analytical mindset with a focus on problem-solving and process improvement.
  • Ability to work both independently and collaboratively in a dynamic environment.
  • Preferred: Knowledge of Lean Six Sigma or other process improvement methodologies.

Benefits

Why Join Genesis Orthopedics & Sports Medicine?
At Genesis Orthopedics & Sports Medicine, we believe high-quality orthopedic care should be accessible to all—not just those who can afford it. After 17 years of conventional practice, we took a step back, challenged the status quo, and reimagined healthcare delivery. Over four years, through hundreds of hours of research, global case studies, and bold innovation, we developed a new model that maintains our reputation for exceptional care while making our services more ethical and affordable.

  • Supportive Team: Be part of a compassionate and professional healthcare team that values collaboration.
  • Competitive Compensation: Enjoy a strong base salary with opportunities for performance-based bonuses.
  • Career Growth: Access pathways for professional development and advancement within our innovative practice.
  • Meaningful Impact: Help us revolutionize healthcare by making top-tier orthopedic care accessible to everyone.

Apply today and be part of something truly transformative at Genesis Orthopedics & Sports Medicine.

Seniority level

Associate

Employment type

Full-time

Job function

Management and Manufacturing

Industries

IT Services and IT Consulting

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