Customer Service Agent

hace 1 semana


Santiago, Metropolitana, Chile Binance A tiempo completo

Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities:
  • As the frontline of the P2P market, you will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls.
  • Independently provide accurate information to resolve problems/issues that arise.
  • Continuously educate yourself with up-to-date and relevant information to support the customer service operations.
  • You will escalate issues to your team leader, managers, and other departments as required.
  • Adhere to the Quality Assurance standards set.
  • Adhere to and comply with the schedule set by the Team Leader.
  • Assist in the preparation of other processes as and when assigned/required by the Team Leader.
  • Display good team working attitude and behavior within the team and other departments in the company.
Requirements:
  • 2-3 years experience in frontline customer support, preferably in the financial or service industry.
  • Have the passion and willingness to go above and beyond to solve complex problems while delivering an outstanding customer experience.
  • Both adaptable and resilient, able to operate in a quickly changing environment.
  • Great at multitasking, prioritizing, and managing time effectively.
  • You must have a fast internet connection (5mpbs broadband internet connection at least).
  • Knowledge or interest in blockchain/digital assets/fintech industry and being a Binance P2P user will be an added advantage.
  • Ability to work on flexible working hours and shifts (including night shifts, weekends, and Public Holidays).
  • Fluency in English and Spanish are required to be able to coordinate with overseas partners and stakeholders.
Why Binance


• Shape the future with the world's leading blockchain ecosystem.


• Collaborate with world-class talent in a user-centric global organization with a flat structure.


• Tackle unique, fast-paced projects with autonomy in an innovative environment.


• Thrive in a results-driven workplace with opportunities for career growth and continuous learning.


• Competitive salary and company benefits.


• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team).

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

By submitting a job application, you confirm that you have read and agree to our .

#J-18808-Ljbffr

  • Santiago, Metropolitana, Chile CTS INTERNATIONAL LOGISTICS CORPORATION LIMITED--Shanghai China Head Office A tiempo completo

    Direct message the job poster from CTS INTERNATIONAL LOGISTICS CORPORATION LIMITED--Shanghai China Head Office CTS International Logistics is a leading logistics company, providing a full range of logistics services such as freight forwarding, projects, contract logistics, warehousing, and supply chain trading. Role Description This is a full-time...


  • Santiago, Metropolitana, Chile JumpSeller A tiempo completo

    We're on the hunt for a talented Remote Customer Care Agent to join our growing team. As a key member of our Customer Support Team, you'll be responsible for providing exceptional support to our merchants, helping them overcome challenges and achieve success. You'll also play a crucial role in identifying and prioritizing customer-reported issues,...

  • Customer Service Agent

    hace 1 semana


    Santiago, Metropolitana, Chile Binance A tiempo completo

    Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...


  • Santiago, Metropolitana, Chile JetBlue A tiempo completo

    Job OverviewJetBlue is a leading airline that offers a unique blend of warmth, style, and customer service. We are committed to making every customer feel valued and respected.Job DescriptionThe Airport Service Representative will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a professional...

  • Customer Service Rep

    hace 2 semanas


    Santiago, Metropolitana, Chile USASJB A tiempo parcial

    Earn from Home Panelist Program - Customer Support Rep - Data Entry Agent - Work from Home & Part-timeWe are presently seeking online support in our work-at-home Panelist Program. This is a legitimate opportunity for somebody who delights in sharing viewpoints about products, services, and trends in today's market area. As a Team Member, you will be...

  • Customer Service Engineer

    hace 3 semanas


    Santiago, Metropolitana, Chile PerkinElmer A tiempo completo

    Customer Service Engineer page is loaded Customer Service Engineer Apply locations Santiago time type Full time posted on Posted Yesterday job requisition id REQ-054452 When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the...


  • Santiago, Metropolitana, Chile PerkinElmer A tiempo completo

    Customer Service Engineer page is loadedCustomer Service EngineerApply locations Santiago time type Full time posted on Posted Yesterday job requisition id REQ-054452When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right...


  • Santiago, Metropolitana, Chile The Job Duck A tiempo completo

    Customer Service Executive Santiago, Metropolitana, Chile About the Role We are looking for a customer-focused individual to fill the position of Intake Specialist . This is a full-time, long-term opportunity to work remotely as part of our dynamic team. As an Intake Specialist, you will be responsible for screening, referring, updating, and...

  • Customer Service Engineer

    hace 3 semanas


    Santiago, Metropolitana, Chile PerkinElmer A tiempo completo

    Job Summary CSE drives high level customer satisfaction by providing expert service and support to customers in an established timeframe and within an assigned territory or field of expertise. Key focused activities include direct installation, maintenance, performance validation, and repair of scientific equipment. Where applicable, use remote and...

  • Customer Service

    hace 1 semana


    Santiago, Metropolitana, Chile Psicóloga Independiente A tiempo completo

    Nuestro cliente empresa del rubro vitivinícola, se encuentra en búsqueda de Customer Service para el mercado EEUU.FuncionesEjecutar los procesos de administración de la empresa, en correcto lineamiento con las normas y procedimientos definidos, para garantizar el correcto funcionamiento de la compañía y la efectiva entrega del servicio. Gestionar la...


  • Santiago, Metropolitana, Chile CGS Latam A tiempo completo

    Job DescriptionWe are seeking highly skilled Customer Service Professionals to join our team at CGS Latam. As a Customer Service Professional, you will be responsible for providing exceptional support to our clients, ensuring their queries and concerns are addressed efficiently and effectively.Your primary focus will be on communicating clearly and...


  • Santiago, Metropolitana, Chile impresos ediciones garate A tiempo completo

    About the RoleThe ideal candidate will have a passion for sales and customer service, with the ability to think critically and solve problems effectively.Key ResponsibilitiesEngage with customers to understand their needs and preferences.Promote our products and services through various channels, including in-person sales and marketing efforts.Achieve sales...


  • Santiago, Metropolitana, Chile Insight Global A tiempo completo

    We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our internal employees. Responsibilities Handle incoming customer inquiries via phone, email, and chat Assist customers with dealing with technical IT issues Perform data entry tasks...


  • Santiago, Metropolitana, Chile Brookdale Senior Living A tiempo completo

    Brookdale Senior Living is dedicated to providing exceptional service to our senior residents and guests. As a Hospitality Services Professional, you will play a critical role in achieving this goal by interacting with residents, delivering food orders, and maintaining a clean and safe environment.Responsibilities:Provide exceptional customer service to...


  • Santiago, Metropolitana, Chile Binance A tiempo completo

    Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...


  • Santiago, Metropolitana, Chile Caterpillar Financial Services Corporation A tiempo completo

    Company OverviewCaterpillar Financial Services Corporation is a leading provider of financial solutions to customers and dealers worldwide. With a global presence, we offer a wide range of financing options for machines, engines, and other equipment. Our commitment to innovation and customer satisfaction drives our success.Job DescriptionAs a Customer...


  • Santiago, Metropolitana, Chile Flexco Europe A tiempo completo

    Monday, March 24, 2025 Department: Customer Service Purpose: To perform tasks to fulfill customer service, sales orders, and invoice processing functions and to provide competent and consistent support to the Customer Experience department as a team member. Requirements: Bachelor's degree in Business Administration, Marketing, Foreign Trade,...


  • Santiago, Metropolitana, Chile WS Audiology A tiempo completo

    The Role: Customer Service Representative Latam Overview: Driven by the passion to improve the quality of people's lives, WS Audiology continues to grow as the market leader in the hearing aid industry, by bringing innovation and the best quality in our products. With our growth aspiration, we are looking for a Customer Service Expert / BackOffice...

  • Customer Service

    hace 4 semanas


    Santiago, Metropolitana, Chile Psicóloga Independiente A tiempo completo

    Nuestro cliente empresa del rubro vitivinícola, se encuentra en búsqueda de Customer Service para el mercado EEUU.FuncionesEjecutar los procesos de administración de la empresa, en correcto lineamiento con las normas y procedimientos definidos, para garantizar el correcto funcionamiento de la compañía y la efectiva entrega del servicio. Gestionar la...


  • Santiago, Metropolitana, Chile Royal Caribbean Group A tiempo completo

    Job Description:As a Customer Service Ambassador for the Royal Caribbean Group, you will be responsible for delivering exceptional guest experiences. Your primary goal is to ensure that every interaction with our guests is positive and memorable. This includes addressing any concerns or issues they may have in a timely and professional manner.Key...