Business Development
hace 2 semanas
Are you passionate about skincare and sales? Do you thrive on building relationships and growing client accounts? Our client, a New York-based, industry-leading medical skincare brand , is looking for a Business Development & Client Success Manager to retain, nurture, and expand their client base . This is your chance to make an impact in the beauty and skincare industry—all while working remotely.
The Role
Why This Role is Exciting
You'll be the go-to expert for dermatologists, estheticians, and skincare professionals, helping them maximize the benefits of premium skincare solutions. Your mission is to strengthen client relationships, boost retention, and drive sales while delivering outstanding customer experiences.
What You'll Be Doing
Client Retention & Growth
- Build lasting relationships with existing clients to ensure brand loyalty and repeat business.
- Develop personalized sales strategies to encourage frequent reorders and expand product use.
- Identify opportunities for upselling and cross-selling to maximize account value.
Sales Performance & Account Management
- Maintain a proven track record of client retention and revenue growth .
- Act as a trusted advisor to skincare professionals, guiding them in selecting and using products effectively.
- Provide ongoing education about skincare solutions, ensuring clients understand their full benefits.
Communication & Customer Engagement
- Ensure all client interactions reflect American business communication styles —professional, engaging, and approachable.
- Respond to inquiries via phone, email, and text , providing timely and thorough support.
- Work closely with the marketing and sales teams to align on strategies that increase brand awareness and sales.
Industry Knowledge & Product Expertise
- Leverage your expertise in skincare sales to confidently communicate product benefits.
- Stay informed on industry trends, competitor products, and market shifts to keep clients ahead of the curve.
- Collaborate with internal teams to develop targeted sales approaches tailored to client needs.
Ideal Profile
What We're Looking For
- Experience in skincare, beauty, or medical skincare sales —this is a must.
- Proven success in client retention and sales growth —show us your track record.
- Strong understanding of US culture and communication styles —you know how to engage clients in a way that feels natural and familiar to American professionals.
- Excellent verbal and written communication skills in fluent, native-level English.
- Highly organized and proactive —you manage accounts with precision and efficiency.
- Tech-savvy —comfortable using CRM tools and sales platforms to track and manage client interactions.
Who Thrives in This Role?
The ideal candidate is personable, strategic, and highly experienced in skincare sales . They understand how to retain, educate, and grow accounts while building strong, long-term relationships. Their American-style communication skills set them apart , ensuring seamless interactions and an exceptional client experience. They thrive in a fast-paced environment and are motivated by hitting and exceeding sales goals.
What's on Offer?
- Work alongside & learn from best in class talent
- Join a market leader within Consumer Health
- Flexible working options
Ready to take your skincare sales career to the next level? Apply today and be part of a dynamic team that's redefining beauty and skincare.
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