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Merchant Operations Coordinator

hace 4 semanas


Región Metropolitana de Santiago Chile Uber A tiempo completo

Merchant Operations Coordinator – Uber We are seeking a merchant operations coordinator to help drive successful implementation of opportunities across our products and processes, collaborating with central and cross‑functional teams. In this role, you will continuously monitor market performance and operational metrics, spot and remove roadblocks that limit growth, and partner with territory teams to unlock potential, accelerate performance, and strengthen business impact. What You'll Do Identify root causes of risks and opportunities, propose actionable solutions, and evaluate tradeoffs to recommend the best path forward. Execute, refine, and scale core analyses and processes across LatAm and beyond. Regularly review performance, monitor KPIs, and design initiatives to sustainably improve results. Partner with the commercial team to understand their challenges and uncover opportunities to enhance our systems. Work as part of a high‑performing team with strong learning opportunities, broad visibility, and meaningful challenges. Basic Qualifications Minimum of 1 year of professional experience. Data‑driven mindset: ability to make strategic decisions grounded in data and comfortable diving into detailed analyses. Strong critical‑thinking skills to work with reports, experiments, and scalable processes and products. Communication: proficiency in Spanish and English, able to present data clearly to diverse audiences. Teamwork: works well with colleagues from various backgrounds and contributes to a positive, respectful, and collaborative environment. Executional excellence: skilled at prioritizing and managing complex operations that require cross‑team collaboration and delivering high‑quality work in fast‑paced or ambiguous environments. Planning & organization: capable of planning multi‑layered, cross‑functional projects with clear timelines, deliverables, dependencies, and resource needs. Preferred Qualifications Advanced analytical skills: experience using data to shape strategy and guide decision‑making. Proactive mindset: looks for opportunities to add value and drive improvements through collaboration, creativity, and thoughtful execution. Technical skills: familiarity with SQL and/or Python. Spreadsheet proficiency: strong skills in Excel or Google Sheets. Additional Details Seniority level: Entry level Employment type: Full‑time Job function: Sales and Business Development Industry: Internet Marketplace Platforms #J-18808-Ljbffr