South Cone Marketplace Lead
hace 1 semana
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
Team OverviewBeing part of the Marketplace team is developing one of the main cornerstones of the business: marketplace balance. As part of the broader City Operations organization, our Marketplace team is responsible for the engagement and retention of our users and allocating supply in an efficient and timely manner to support the experience within the app. This position will be responsible for building deep insights about the ride-hailing business from multiple perspectives like pricing, marketplace and competition. The ideal candidate must have strong analytical skills, a data-driven mindset, prioritization capabilities, attention to detail and excellent execution as well as management experience. The role will demonstrate leadership in multi-skill projects and initiatives and will involve significant stakeholder management, collaborating with areas such as Central Operations, Platform and Growth teams, Marketing, Legal, GA among many others.
Role Responsibilities- Full owner of strategies to improve user engagement, loyalty and retention and drive marketplace growth.
- Creating new scalable initiatives to more efficiently create a balanced marketplace.
- Structuring, leading and executing analysis of data to understand day-to-day behavior of our users.
- Collaborating with several supporting areas like marketing, product, and user research to help improve the user experience.
- Leading a team responsible for executing our engagement investment strategy for passengers and drivers.
- 3-5 years of experience.
- Engineering, economics or other analytically-focused academic background. Master’s degrees welcome.
- Working familiarity/willingness to learn programming languages for data analysis (SQL, Python).
- Management experience, leading and developing a team.
- Great attitude and hands-on approach.
- Proven to be self-motivated, self-directed, and eager to take ownership of tasks.
- Clear communicator - able to synthesize a lot of information quickly and highlight the key insights.
- Proficiency in English & Spanish.
- We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
We are committed to building inclusive and diverse teams.
At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.
Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.
We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.
I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on
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