Spanish Bilingual Customer Service Specialist
hace 5 días
Join Our Team as a Bilingual Customer Service Specialist, Spanish/English (Voice and Chat) Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency. Why You'll Love This Role You’ll be the friendly voice and helpful support that our customers rely on. Your combination of verbal and written communication skills will help resolve customer issues quickly, leaving a lasting positive impact. What You'll Do Assist customers via inbound calls, chat, and email. Troubleshoot issues effectively and find quick resolutions. Personalize interactions to build strong customer relationships. Collaborate closely with the team to enhance the customer experience. Offer feedback to refine our service quality. What We're Looking For 1+ year of remote/online experience in customer service or a similar role. Previous experience with bilingual customer support is an advantage. Excellent written and verbal communication skills. Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus. Calm and solution-focused under pressure. Familiarity with e-commerce and CRM systems is a plus. Fluent in Spanish and English. Tech Requirements Personal PC or laptop with a minimum i5 processor. Stable internet connection with at least 15 Mbps upload and download speeds. Perks And Benefits Competitive wage with annual increases. Paid Time Off to recharge. Monthly health stipend available for your well-being. Performance bonuses for your hard work. Permanent work‑from‑home setup. We can’t wait to welcome you to our TalentPop App team. Apply today and start making an impact #J-18808-Ljbffr
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Remote Bilingual Customer Specialist
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Concepcion, Chile TalentPop App A tiempo completoA customer service firm is looking for a Bilingual Customer Service Specialist who will provide support to customers in both Spanish and English through various channels. The role requires excellent communication skills and the ability to resolve issues efficiently. Ideal candidates will have previous customer service experience, particularly in a bilingual...
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