Activation Assistant

hace 2 semanas


Santiago, Metropolitana, Chile Healthatom A tiempo completo
En Healthatom estamos revolucionando la industria de la salud, usando la tecnología como una herramienta poderosa.

Por eso, creamos soluciones que facilitan la gestión del día a día de cientos de clínicas, consultas y centros médicos.

Como Healthatomers, compartimos un propósito en común: mejorar la calidad y el acceso a la salud de las personas. Operamos en más de 25 países y atendemos a 8 mil clientes, pero no nos detenemos ahí, nuestro crecimiento es imparable



¿Qué harás?
:

  • Acompañamiento y comunicación con clientes, enfocado a que conozcan los productos y experimenten el valor y desarrollen un correcto uso de los mismos.
  • Entregar información de valor, a partir del agendamiento de asesorías, envío de información documentada acorde a las necesidades de los clientes y seguimiento de clientes, para asegurar una implementación eficiente y efectiva del producto
  • Realizar de manera eficiente la activación de las funcionalidades específicas del producto.
  • Gestión y resolución oportuna y precisa de tickets internos y externos, referentes al proceso de activación.



¿Qué esperamos de ti?
:

  • Profesional en áreas de Administración, Ingeniería Comercial, Administración de Servicios, o de la salud.
  • Manejo de CRM para gestionar la información del cliente.
  • Deseable experiência área de clientes.

Nos resultaría interesante si cuentas con
:

  • Experiência trabajando en empresas SaaS.
  • Experiência en el área de clientes (onboarding, success, postventa).



¿Qué tenemos para ti?
:

  • Días extra de vacaciones, para que recargues energías y aproveches al máximo tus momentos de descanso.
  • Porque sabemos que hay que celebrar la vida en grande, disfruta de tu cumpleaños con un merecido día libre.
  • Posibilidad de acceder a cursos de formación complementaria.
  • Tendrás acceso a telemedicina, nutrición y psicología para promover tu salud física y mental.
  • Para nuestros/as Healthatomers en Chile, ofrecemos unseguro complementario de salud.

Vacation over legal
Healthatom gives you paid vacations over the legal minimum.

Vacation on birthday
Your birthday counts as an extra day of vacation.

Remote work policy:

***
Hybrid
This job takes place some days from home and others at the office in Santiago (Chile).
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