Veeva Analyst- Sales Support Administration

hace 2 semanas


Santiago, Metropolitana, Chile AstraZeneca A tiempo completo
Gestionar, mantener y optimizar los distintos procesos de data de CRM, garantizando la calidad de la información.

  • Administrar procedimiento de Altas y Bajas enfocándose en mejorar la Calidad del Proceso, Kardex Fidedigno
  • Envío Oportuno de Kardex a los usuarios de Veeva ajustándose a las necesidades de la FFVV
  • Administrar Usuarios Actuales/Nuevos, cambios de zona.
  • Dar soporte a los distintos usuarios de CRM, y derivar los requerimientos de soporte al equipo IT local de ser necesario.
  • Responsable de dar soporte en el proceso de material promocional a través de la herramienta CRM vigente.
  • Cargar Muestras Médicas y Material Promocional a todos los Usuarios con el objetivo de que estén disponible siempre al inicio de cada Ciclo.
  • Responsable del proceso de E2E Meetings en Veeva, para los diferentes eventos creados en Veeva por FLSM, PM o MSL, asegurando su creación, flujo de aprobación, y cierre adecuado según las normativas de Compliance.
  • Asegurar la entrega en tiempo y forma de los diferentes Reportes periódicos que generamos
  • Capacitar y dar apoyo al 100% de los Representantes, KAM, MSL, PM y FLSM actuales, en el Sistema de Automatización (VEEVA) y Reportes relacionados. De igual manera se debe realizar esto con los nuevos integrantes de la Compañía que tengan acceso a nuestros Sistemas.
  • Responsable de liderar los proyectos de implementación a nível local de nuevas funcionalidades de Veeva o Integración con otros sistemas
  • Trabajar en conjunto con los FLSM, REPS, PM y otros cargos dentro de la organización para identificar mejoras que podamos desarrollar en la información que entregamos periódicamente.

Requerimientos:

  • Experiência mínima de 3 años en posición similar
  • Manejo CRM/ Veeva / análisis de indicadores/ reportes/ manejo y limpieza de base de datos

Estudios:

  • Ingles Avanzado
  • Ingeniería informática/ Computación/ Administración/ Ingeniera Comercial/ Ingeniería Industrial

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