Solutions Architect
hace 1 mes
Job Description
Proactively engages with and reaches out to customer technical decision makers and influencers. Utilizes information on customer business, industry, needs, competitive landscape and key priorities to support customer's digital transformation. Run data workshops to build plans for implementing solutions which align to customer business goals and technical environments. Drives pilots, proof of concept (POC), and value (, optimizing solutions and costs) and moves the customer forward from pilots to productive deployments by rooting pilots in business impact. Troubleshoots technical issues reported by customers during the implementation and ongoing campaign deployment process and provide solutions Identifies, escalates, and works to resolve technical blockers (, changing configurations, sample coding) to accelerate architecture implementations, and routes non-technical issues for removal by appropriate party. Proactively engages product and support teams (, engineering) to remediate blockers by conveying impact. Leverage best practices to guide customer strategy and future growth for Insider by cultivating customer affinity with Insider solutions that drive impact for the customer.
What we expect from you?
Bachelor's Degree in Computer Science or related field Minimum 5 years of experience in consultative/complex technical deployment projects, architecture, design, implementation, and/or support of highly distributed applications. Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts. Outstanding verbal and written communication skills, with the ability to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects. Extensive technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management. Familiarity, awareness, or strong working knowledge of development methodologies and technologies in one or more of the following: JavaScript, jQuery, HTML, CSS; REST, XML, Database Technologies. You have strong product command and technical domain knowledge of one or more of the following: SaaS, Marketing, Mobile Applications, APIs or Programming.
While we are conquering the world, we are offering you;
a chance to work in an international, diverse, and inclusive environment, “Tech Talks” with famous and groundbreaking people from the software world, to be part of an industry that’s shaping the future of customer experiences.
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